I realize this is a very petty thing to worry about with so many bigger struggles right now but ours has been out (error RDK-03003) for a few hours now and it would be nice to be able to monitor the storm (have family in some dicey areas) which is hard to do without cable and wifi.

Anyone else experiencing this? Have tried to reboot several times to no avail.

sorry to hear it, try tweeting at comcast and see if they can help

Did you unplug your cable box? Have your tried a hard reset?

Greatness said:

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sorry to hear it, try tweeting at comcast and see if they can help

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Thanks will do, I should have put this on the Oak Forest/Garden Oaks thread probably as it could be a local prob. It's not a necessity but a nice thing to have to monitor weather conditions for my family who are in much more dire circumstances.

lil99chris said:

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Did you unplug your cable box? Have your tried a hard reset?

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Yep a few times

I had a neighbor with the same error. He had the main receiver plugged into the wrong outlet.

Getting the same error code in the heights. It's been a few hours.

In Garden Oaks. Same problem, same error since about 2pm. I reported it via text and got a generic response that there is an outage and they were working on it. Someone on NextDoor said they called and were told it would be a couple of days before anyone could come out... who knows, just glad I have power and a dry house.

SweaterusVestus said:

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In Garden Oaks. Same problem, same error since about 2pm. I reported it via text and got a generic response that there is an outage and they were working on it. Someone on NextDoor said they called and were told it would be a couple of days before anyone could come out... who knows, just glad I have power and a dry house.

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This.

Thanks everyone for the info.

Mine went out sunday evening. Same reports all around me.

Didn't have a coax for the antenna so ran some 18g wire. Picked up locals fine.