TexAgs App is not Working on Roku

171 Views | 5 Replies | Last: 27 days ago by ooshwa
rafkennel
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The TexAgs app would not open today.
We then restarted Roku. That didn't help. We removed the app. When we try to reinstall it, it does not open. Would be grateful for help.
ooshwa
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Staff
AG
Do you know what model of Roku you have?

Home > Settings > System > About
rafkennel
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3800X - Roku streaming stick
ooshwa
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Staff
AG
Its possible our new app will not work with that old of a Roku (about 9 years). Can you make sure that your RokuOS is up-to-date

Settings > System > Software update > Check now.
rafkennel
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Looks like we'll be getting a new tv with Roku. Thanks for your help.
ooshwa
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Staff
AG
Select whichever answer serves you best:
  • We believe it should work with an up-to-date 3800x
  • You need to buy a new, large TV with Roku built-in
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