I see your three customer support cases. The first two were responded to immediately, so perhaps they are getting routed to your spam folder.

You appear to be using a VPN with a high number of IP addresses that have been flagged in our system.

We'll review the scoring this week, but I might advise trying a different service if you have one available.

Good to know. We probably should find a way to exempt that one.

In recent weeks we have released a number of upgrades designed to provide better security for users. This includes passkey support, MFA support, and additional threat evaluation. If the system is frequently prompting you to verify your account via email, there is likely account activity occurring beyond our expected range. We are still tweaking some of these parameters.

if this is concerning, I encourage you to change your password as an extra precaution.