App update

498 Views | 6 Replies | Last: 1 mo ago by Roger Kint
Jbob04
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7:09a, 9/12/24
AG
I just updated the app but now it's not working. It just spins. Anyone have this issue?
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Roger Kint
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7:22a, 9/12/24
AG
Yep. Same issue here.
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Jbob04
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In reply to Roger Kint • 8:12a, 9/12/24
AG
I emailed support, hopefully they will respond.
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gman4455
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8:52a, 9/12/24
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AG
Still getting the issue?

Microsoft says they're currently investigating connectivity issues specifically with AT&T networks. Y'all on AT&T?

Other than that I don't see anything out of the ordinary on our backend. App seems to be working for others AFAIK. But I'll keep investigating
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Jbob04
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In reply to gman4455 • 9:09a, 9/12/24
AG
It is back working now, yes I'm AT&T.
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gman4455
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In reply to Jbob04 • 9:13a, 9/12/24
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AG
Ok cool. Microsoft updated their report as well, seems like AT&T reverted a change to make things work again.
Quote:
Between 11:46 and 13:14 UTC on 12 September 2024, customers using AT&T to connect to Microsoft services experienced issues accessing our services.

During this time, all Microsoft services were still available. Automated systems in the Microsoft network began mitigating the issue by shifting traffic away at 13:09 UTC, resulting in improvements for Microsoft customers. We confirmed with AT&T that they reverted a change at 13:14 UTC, after which time we started to see signs of recovery, mitigating the issue.
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Roger Kint
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10:03a, 9/12/24
AG
Ah yes, the AT&T/Azure meltdown this morning. Makes sense.
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