Cannot Send DM messages from mobile app

896 Views | 9 Replies | Last: 3 mo ago by tamc93
tamc93
How long do you want to ignore this user?
AG
Is there a special setting?

I can send from a browser / .com with no issues?


App pulls up fine, but send button is greyed out.
tamc93
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AG

gman4455
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Staff
AG
Is this in reply to another private message? Or composing a new one?

If composing, are the "To", "Subject" and message fields all filled out?
tamc93
How long do you want to ignore this user?
AG
Is this in reply to another private message? Or composing a new one?
--- Both

If composing, are the "To", "Subject" and message fields all filled out?
---- When composing, "To and Subject" both have the persons dame filled out (eg. gman4455)

Also, using iOS.

I do not recall this being an issue until about 2-3 months ago, but been too busy/lazy to ask for help.
gman4455
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Staff
AG
Are you getting any kind of error message when trying to send a PM?
tamc93
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AG
No. I cannot hit the "send" button since it is not operational.
gman4455
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Staff
AG
can you send another screenshot of the issue you're experiencing, without cropping the screenshot?
tamc93
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AG

gman4455
How long do you want to ignore this user?
Staff
AG
Ok, now fill out a message and see if the button is still disabled
tamc93
How long do you want to ignore this user?
AG
Send PM. Seems to be working with new and replies now.

Thank you for the help!
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