Getting logged out automatically

2,831 Views | 40 Replies | Last: 4 yr ago by gman4455
Jock 07
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AG
I'm getting logged out automatically on both the mobile and desktop sites on a phone and computer respectively. Started last night
Lt. Joe Bookman
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AG
Same here
Gladiator 96
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AG
Same here.

Both desktop and mobile.
Brian Earl Spilner
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AG
Same here.
Prune Tracy
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Same here.
Seersucker Ag 2011
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AG
Me too.
Bruce Almighty
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AG
Same
Whens lunch
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AG
Same here
Not when I'm done with it.
Eskimo D. Walker
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AG
Same here.
Eskimo D. Walker
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AG
lucid
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AG
Sorry for the trouble guys, try going here: https://texags.com/help/clearcookies

You'll have to login one last time, but that should fix it for you.
Eskimo D. Walker
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AG
I've cleared cookies 3 times. Still getting logged out.
Jock 07
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AG
Eskimo D. Walker said:

I've cleared cookies 3 times. Still getting logged out.
same
Bruce Almighty
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Clearing cookies didn't do anything. I've also started getting those annoying amazon spinning wheel pop-ups. Both started happening the same day.
Seersucker Ag 2011
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When I go to mobile.texags I have issues, but no issues just navigating to TexAgs.com on my phone
Eskimo D. Walker
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AG
So we just going to have to live with this?
lucid
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Eskimo D. Walker said:

So we just going to have to live with this?
No, we will get this fixed. I haven't had a ton of opportunity to debug the issue this weekend unfortunately.

We are releasing some major upgrades this coming week, but this bug is at the top of my list to fix.

In the meantime, here's something else you can try:

1. Log out of your account.
2. Log back in without remember me checked.
3. Log out of your account again.
4. Lastly, log back in with remember me checked.

Sorry for the trouble with this. I believe it's related to the space in the username combined with updates we've been pushing out. Let me know if the above does or does not help.
Eskimo D. Walker
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AG
Thanks lucid. Appreciate the difficulty issues like this create for admins.

I've followed your steps. Will let you know if I stay logged in this time.
Geralt of Rivia
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S
I've been following these steps for the past couple of hours and it keeps logging me out
Eskimo D. Walker
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AG
Ditto. I logged out, logged back in with "Remember Me" unchecked. Logged out again, and logged back in with "Remember Me" checked. Still was logged out when I came back to the site this morning.
Gladiator 96
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AG
Still happening
Joseph Parrish
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Happening to me all the time on PC and on mobile.
lucid
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AG
I just released an update that should fix this problem.

You will have to login one more time with remember me checked.

Let me know if you still have the same problem.
lucid
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AG
If you're still having to login repeatedly, please click this link to report it: https://texags.com/help/reportloginbug
Eskimo D. Walker
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AG
lucid said:

If you're still having to login repeatedly, please click this link to report it: https://texags.com/help/reportloginbug
Whatever you did seems to have fixed it for me. Haven't had to log in on desktop or mobile since your last message.

Thanks!
Jock 07
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AG
seems to be working on my work desktop. Will check my phone this afternoon when I get back out to my truck.
NICU Dad
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lucid said:

If you're still having to login repeatedly, please click this link to report it: https://texags.com/help/reportloginbug

Its still logging me out, so I clicked the link.

The re-direct to the pop-up I won something is awful.
Jock 07
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AG
Still having issues both on mobile as well as desktop
Brian Earl Spilner
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I followed these steps yesterday (on desktop) and it seems to have worked.
NICU Dad
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Annnnd it's still happening.

This totally sucks as a subscriber.
Geralt of Rivia
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S
It's fixed for me
Bruce Almighty
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AG
Fine yesterday, logged out today.
B/CS Dreaming
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AG
What is the status of getting this fixed? It is really frustrating to get the login prompt every time I try to read premium content and then, after logging in, have it redirect to the home page so I have to try to find the content I was trying to see again.
opstx
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I have been having the same problem described by Dreaming for about a week now. Frustrating, particularly the reset to the home page after every login.

Joseph Parrish
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AG
It's starting to log me out automatically again on my phone and computer. This time it puts a %20 where the space would be on the username when trying to log back in.
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