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Insurance Claim - Roof replacement?

991 Views | 10 Replies | Last: 1 mo ago by Jason_Roofer
Gigemags05
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AG
My roof is approximately 7 years old.

This past April, I switched my homeowner's insurance to Progressive. In order for the policy to get approved, I was required to have a 3rd party home inspector perform a home inspection and provide a report, which I did. We purchased the policy with full replacement on the roof.

Since then, we have had quite a few typical storms, with a pretty bad almost tornado type storm around Memorial Day (we live in Denton).

Fast forward to very recent: my next door neighbor had his roof replaced. When asked, he confirmed that he had filed an insurance claim.

So I called a GC/Roofing contractor that I know and asked him to come look at my roof. He confirmed that the roof had sustained quite a bit of damage. However, for the most part, the damage looked like hail damage. There is probably some wind damage as well.

To my knowledge, it has not hailed significantly in the last few years in my neighborhood. I am wondering if the damage was pre-existing.

My question: Am I at risk of having a claim be denied if I file for it? I had no knowledge of prior damage, as I didn't even get on the roof or would I know what I was looking for if I had.

If a claim was denied, would I then be on the hook for footing the cost of replacement, regardless of future storms, etc?
Martin Q. Blank
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Ask your neighbor what event they used to make their claim. Usually the roofer can point to a hail storm on a particular date.
Gigemags05
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AG
Neighbor's event was the memorial day weekend storm.

He had lots of wind damage as well as some hail damage. However, not sure if they differentiated a reasoning for approving the claim.
rancher1953
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When you file a claim, it is placed in your CLUE report for the property. Insurance companies will use this to raise your rates and if you want to sell the property, a buyer will request it to see what damage may have happened to the property. A property inspector will take the clue report and go over the damage reported with a fine tooth comb and see it it was repaired correctly and no other issues secondary to the damage has developed. YOU CAN COUNT ON YOUR RATES BEING HIT BIG TIME. Remember insurance are not in the business of losing money. Get a rainy day fund, take a large deductible as you can afford and only file a claim in catrostropic incidents. Honesty is the best policy.
Gigemags05
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AG
Not sure if you are insinuating any different, but I have no intention of of being dishonest. Wondering what my risk is.

I've done nothing dishonest. Paying out of pocket for a roof that was storm damaged is a risk I don't want to take.
AgResearch
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AG
Risk 1 - huge premium increase
Risk 2 - getting dropped by insurance at end of term
Gigemags05
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AG
So do I need to just wait til the next storm?
rancher1953
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If your roof is past its expected lifespan, your insurance company may deny your claim. Most roofs last between 10 and 20years in the DFW region, depending on the material. Pre-existing damage: If your insurance company determines that the damage to your roof existed before the storm, they may deny your claim. Why not repair the roof will be cheaper and put back money knowing that a roof is a maintenance item that must be done to a home if you are going to live in it for many years.
rancher1953
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Hopefully Jason of Infinity Roofing will read your post, he is the man on all things roofing. He will steer your straight. Put the bat light up for Jason and hope he responds.
a07nathanb
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AG
From what I understand your contractor said there was SOME wind damage.

Maybe it's due a second set of eyes looking at it and giving an opinion.
Jason_Roofer
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Sorry for being late to the game, but first off, if you'll shoot me your address (email in signature), I'll run an impact report for you so you can know if you even had hail or wind events. You'll need a date within the past 365 days in most cases.

Also, your rates will not increase because you made a claim. That's against the law, it's not a thing. Your rates can and will increase because half the state has a storm related losses. You will get to enjoy that rate increase regardless of what you opt to do with your roof.


Second, the claims process is complicated in how each carrier and adjuster handles it. They could get on the roof and see some wind damage and then see the hail damage and lump it all together and call it good to replacement. Or, they could let the whole thing be denied because there isn't enough wind damage and the hail damage is old and they won't consider it. Or…the dreaded third option….they could make you pay for a partial replacement leaving you in the position to pay for most of your roof, or all of the roof if you want it to match.

Did your roofer give you any pictures? To me, if I'm going to encourage a homeowner to file a claim, I like to at least show them some photos of what I see so they can be looped into the process.

Who is your carrier ? Do you have any pictures?

I try to consider all variables of a potential roofing project/claim when I'm working with folks. Do they want a new roof? Do they want to wait? Do they have damage? Is their carrier one I think will give them trouble? Do I think it has enough damage to warrant a claim? All of these go into the mix.

To circle back to the original question, yes, they can deny your claim and tell you the roof is not damaged and that's the end of it if you don't want to fight. An adjuster cares not that your neighbor got a roof. In my opinion, they don't care if youre the last roof that hasn't been replaced in the entire county. They evaluate each in their own merit and use that as an excuse for denying claims sometimes. It just kind of depends.

I am happy to talk on the phone if you'd like to give me a shout tomorrow. It may be more efficient and I can at least give you the rundown of how this may play out. It might help you decide how to proceed if you have more information to work with. I'm confident there isn't a set of variable I havnt helped someone walk through. Happy to help.
Infinity Roofing - https://linqapp.com/jason_duke --- JasonDuke@InfinityRoofer.com --- https://infinityrooferjason.blogspot.com/
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