Installed new a Liftmaster opener on our double garage door about a year ago (previous one of 25 years finally died).

Door opens as expected with push button, remote and in car interfaces. Door will not close with remote or car interfaces unless you are at a very very close range. Push button still closes it.

Why will it open from longer distances with the remote and car interfaces but not close?

Dave O'Conner has some ideas
https://www.quora.com/Why-does-my-garage-door-open-with-remote-but-not-close-wtih-it

good link.

Due to safety controls, garage doors love to go up, but not down.

Do you have an LED bulb in the opener?

AgResearch said:

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Do you have an LED bulb in the opener?

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yes as a matter of fact, can I buy anything else anymore

AgResearch said:

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Do you have an LED bulb in the opener?

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Bingo, had this problem and changing back to incandescent fixed it

Yes, try unscrewing the bulb and see if the range increases. I have seen this issue numerous times. If that is the issue replace it with this


https://www.homedepot.com/p/Genie-Universal-Garage-Door-Opener-LED-Light-Bulb-GLEDB2-R/310186985

LED removed and works like a charm now: who would have thunk it

There are also certain LED's designed for garage openers. I had this same problem a couple years back.