In-the day DIY Home Depot propane logs experiences similar
(never again, now pampered by AAA Overhead Door & Fireplace A+ kits, install and service seldom used)
A. RESET
[ol]
Find the pilot light assembly and its reset switch. The furnace's pilot light is usually positioned at the bottom of the unit by a knob. ...Set the reset switch to off. Turn the knob to the "Off" setting. ...Wait a moment. ...Relight the pilot light. ...failed?[/ol]B. PRESSURE LOW
1. Brush & clean gas outlets, pilot, thermo then vacuum (every year for us - ugh)
2. Check supply pressure, e.g. low on fuel or very cold propane tank else nat.gas service lines if possible
C. THERMO
1. Our #1 problem! Once cleaned, repositioning it will either get it into proper temperature zones
or reconnect a loose wore/connection
2. Order/replace thermo ... although this solution lasted only 1-2 years, even throwing money at them
D. ARRAGEMENT
1. Some log kits are VERY sensitive to exact placement for either venting or thermos. Study install diagram to conformance, even if not aesthetic (few are)
Ten words or less ... a goal unattainable