We have some students in a rental complaining about mold growth. A few weeks back they said there was "black stuff" on the vent in a bathroom.
Thankfully HVAC summer maintenance visit was upcoming. He checked everything out and said no visible signs of mold or mildew in the unit anywhere. But the bathrooms were dirty and the air filter was disgusting. Hadn't been changed in a long time, full of bugs and cat hair (see the pic). Believes the black coloring is due to dirty conditions and condensation from showering.
After we told them all of this they didn't respond for days. Then sent a picture of a mold test they bought off Amazon saying it's positive and they've been experiencing "mold poisoning symptoms" like SOB/wheezing.
Given the filter was horrific and the bathroom dirty as hell I think this is ridiculous. But they won't drop it. They want us to get some sort of mold specialist out for an inspection.
What are you doing in this situation? They just renewed for another year
Thankfully HVAC summer maintenance visit was upcoming. He checked everything out and said no visible signs of mold or mildew in the unit anywhere. But the bathrooms were dirty and the air filter was disgusting. Hadn't been changed in a long time, full of bugs and cat hair (see the pic). Believes the black coloring is due to dirty conditions and condensation from showering.
After we told them all of this they didn't respond for days. Then sent a picture of a mold test they bought off Amazon saying it's positive and they've been experiencing "mold poisoning symptoms" like SOB/wheezing.
Given the filter was horrific and the bathroom dirty as hell I think this is ridiculous. But they won't drop it. They want us to get some sort of mold specialist out for an inspection.
What are you doing in this situation? They just renewed for another year