One day, realtors are going to have to either reinvent what they do, or they will mostly go away. Of course that's true for every profession, so that's not exactly profound. Librarians had to learn how to function in the age of computers and digitization. Travel agents have mostly gone extinct. HR people have moved away from coordinating benefits and explaining things to employees, and have re-cast themselves as masters over hiring and bot programming.
I see a future where the realtor is no longer the gatekeeper for the MLS or the local market knowledge, because there's just too much info available. What the consumer needs more than anything is a trusted, affordable list of professional contractors who can handle everything that needs to be done to buy or sell a home. I think they have a real advantage over general contractors because they can readily give out the names of their subs, whereas most GC's will get killed if their e clients mess with their subs. If I were in this business, I would earn my commissions by standing behind my professional plumber, painter, carpenter, electrician, tile, counter, landscaping, roof, AC, interior designer guys 100%.
Bottom line is realtors are facing an uphill battle regarding the value proposition, and this is how I see them earning their keep.