Hertz Rental Car Rate - Bait & Switch

881 Views | 2 Replies | Last: 7 days ago by wasntme
Out in Left Field
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AG
Has this been an issue for anyone?

I reserved a car months in advance at a certain rate. Then come my trip, after I returned the car the receipt shows a higher rate. I didn't notice this till I was already in the airport, but I called Hertz and they said my reservation rate was not guaranteed and basically they can change it at any time.

No where on my initial reservation did it make clear it was not a guaranteed rate. I've rented multiple times before and this has never happened.

For me it was only about $30 total but I started looking online and some people said their rate doubled.
EMY92
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AG
I think complaining to Hertz will end up with you in jail. Make sure you have a lawyer's number handy.
wasntme
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EMY92 said:

I think complaining to Hertz will end up with you in jail. Make sure you have a lawyer's number handy.
....and don't go running through the airport!
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