I am looking at buying a used 2021 Chevy 2500 HD. Per the Carfax report all but one of the vehicle services was performed at a GM dealership. I asked the selling dealer (where 1/2 the services were performed) for the complete service records, and they are telling me they can't pull up info from other dealerships. They also haven't provided a report for everything they performed at their dealership. My understanding is that all GM dealers can see the full vehicle service history of work performed at a GM dealer and entered into their system…am I incorrect?
Are my expectations too high or are they being difficult?
Are my expectations too high or are they being difficult?