Sly but great.
Mine has issued me warnings maybe 3 or 4 about grass not growing where grass will not grow because of shade.
Have written them back and requested a call with HOA, even if company swears there will be a call back. Never have heard from them. Knock on wood but no fines.
I mean getting a complaint in January and demanding to fix in 2 weeks for grass, when there's zero winter rye, is a bit much. You want me to put down dead sod and redo it in may/june?