I'll chime in as we have a child at Eagles Nest. We chose it primarily for the convenient hours (they open early and close at 6:00p), proximity to work, reasonable cost, and we received several several word of mouth recommendations from people we trust. We also did a few walkthroughs on our own at different hours. A few years in I'd say we've had a mostly good experience.
They have suffered some recent caregiver/teacher attrition due to low pay, and I'd say this is the biggest thing we've monitored as of late. It hasn't affected the quality of care from the staff in place, but it is concerning. A few of the online comments mentioned the Principal as not being polite and I could see where that comes from. She is not a warm and fuzzy person on the surface, but she absolutely cares for the kids. I've walked in several times and seen her tenderly cradling a newborn in her arms after hours. Most of the staff is very friendly. As for the rest, my honest pros/cons are below:
Pros- Good value, convenience
- Quality of care seems good and caregivers have a great attitude toward the children
- Good security in place. Staff takes the time to get to know the parents
- Great library facility and good learning activities for the kids including "career days"
- Kids are always engaged and active. A great mix of activities, play, and learning
- Environment is highly structured which little ones definitely need
- Great mixture of kids/parents from all walks of life. Diverse student body
- My kiddo loves going to school every day, and has grown up with a group of friends they adore
Cons- Staff pay is poor and has led to turnover, that seems to have picked up recently. They have lost some really good instructors recently. You can tell this is a source of frustration for some. Stability for instructors for the older kids has held steady but I'd be lying if I said we didn't have concerns over the long-term trajectory of care or perhaps solvency of the school?
- Facility is old, technology is outdated, and I'm sure the curriculum is no where as advanced as places like Prodigy or Primrose
- Smarter/Advanced kids may get bored due to not being challenged
- We have noticed a discipline problem with one student that has not been dealt with as proactively as we would like to see. Has frustrated several parents.
So, in all I'd say it has been a mostly positive experience with a few rough edges. There isn't anything I would see that would prevent me from enrolling a newborn there, but there are also nicer, (much) more expensive, and arguably "better" options in the area.