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Fixed Broadband

Counterpoint
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AG
What's the best fixed wireless internet company in BCS (if you can't use Brazos Wifi)?
Who has the highest monthly data caps?
LOYAL AG
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AG
Largely going to depend on where you are in town. Brazos WIFI and CEO don't have much overlap in their coverage areas so if you can't use one odds are decent the other is your only reasonable option.
saltydog13
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AG
Rise broadband. Data cap of 350 gb
Counterpoint
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AG
saltydog13 said:

Rise broadband. Data cap of 350 gb
Do you get the speeds they promised you? (more or less)

LOYAL AG
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AG
saltydog13 said:

Rise broadband. Data cap of 350 gb
It's been a quite a while since I was a customer of their's but I remember posting on here more than once that they were literally the worst company I'd ever done business with and that I'd never go back. Have they suddenly gotten reliable service and tech support that's quicker than 2-3 weeks from the time you call?
tbone94
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AG
Same
saltydog13
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AG
Haven't had any issues with them in the 2 years I've had it and getting the 25mbps I'm paying for
GSS
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saltydog13 said:

Haven't had any issues with them in the 2 years I've had it and getting the 25mbps I'm paying for
We pay for 10M, typically get 8.5-9.5. The tower we are on is starting to see a slowdown during the evenings (peak use). Reliable service, no equipment issues.
Nealthedestroyer
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AG
We have Rise. We pay for 15meg and get 13 down pretty consistently.

Their customer service has been ok.
saltydog13
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AG
Did a speed test and got 34 down/15 up
BrazosWifi
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350GB cap?!
Wowzers.

We have users pulling down nearly 2TB a month.
Although, if you're not in our coverage area, that doesn't do you much good.

Rise has improved a lot in the last few months. Aside from the week long outages that seem to happen every few months.
Tex Aggie
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AG
What would it take for you to get set up on the wixon valley water tower? My problem is everyone wants to stick a huge antenna on my house to get better reception
But it seems like the signal isn't being broadcast from a high enough point to begin with.
Counterpoint
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AG
BrazosWifi said:

350GB cap?!
Wowzers.

We have users pulling down nearly 2TB a month.
Although, if you're not in our coverage area, that doesn't do you much good.

Rise has improved a lot in the last few months. Aside from the week long outages that seem to happen every few months.
I wish we could use you! The second company I tried after I found out our property was barely out of range for BrazosWifi won't call me back! I've emailed, filled out a form on their website, and called many times. They keep saying they will get to me soon. It's been two weeks, and still nothing. Seems really weird that they aren't motivated to sign up someone who wanted to be their customer so badly.

So I finally got frustrated and called Rise. Their customer service couldn't have been nicer or more efficient (I had heard the horror stories as well). I feel like I have to go with them now, simply out of principle. We'll see how it goes...

JP76
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Where are you located roughly ?


saltydog13
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AG
I'm waiting for the day I can switch to you. Unfortunately I had to do a 2 year contract to even get 350gb. Otherwise it's 250gb data cap
Counterpoint
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AG
JP76 said:

Where are you located roughly ?



Off Hwy 30 near BCS Church of Christ.
BrazosWifi
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Tex Aggie said:

What would it take for you to get set up on the wixon valley water tower? My problem is everyone wants to stick a huge antenna on my house to get better reception
But it seems like the signal isn't being broadcast from a high enough point to begin with.


Rise has that water tower under exclusive leasr.
Shoot me your address and I'll add you to my perspective list. (I dont spam)
Sponsor Message: http://BrazosWiFi.com | Fast and reliable wireless internet for Brazos County | info@BrazosWiFi.com | 979-985-5912
JP76
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Counterpoint said:

JP76 said:

Where are you located roughly ?



Off Hwy 30 near BCS Church of Christ.


Best thing to do with Rise is call with your address. Then ask them for nearby streets that have their service near your address. They won't give you exact address but will say we have 4 customers on x street or 7 on y street. Then go to the streets, find the dishes and personaly talk to the neighbors and see what their thoughts are on the service before you sign up.
JP76
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Counterpoint said:

JP76 said:

Where are you located roughly ?



Off Hwy 30 near BCS Church of Christ.


Are you on the church side ?
Brazos wifi map shows coverage if you are. Or are there trees in the way of the line of sight ?

Best thing to do with Rise is call with your address. Then ask them for nearby streets that have their service near your address. They won't give you exact address but will say we have 4 customers on x street or 7 on y street. Then go to the streets, find the dishes and personaly talk to the neighbors and see what their thoughts are on the service before you sign up.
jskin261
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I know Suddenlink services Hwy 30 because we have fiber service from them currently.
BrazosWifi
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jskin261 said:

I know Suddenlink services Hwy 30 because we have fiber service from them currently.


Fiber services are very different than residential cable services. We too have fiber along 30. That doesn't mean cable modems are everywhere.
AgTrip
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Have rise for work. They suck! Terrible customer service. They were the only provider in that area at the time when we built. Can't wait for cable to get out here
Slocum on a mobile
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AG
Looking for a new house. My first consideration is internet due to me working from home with my job. We have Suddenlink now. My usage is about 1 TB per month.
BrazosWifi
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AgTrip said:

Have rise for work. They suck! Terrible customer service. They were the only provider in that area at the time when we built. Can't wait for cable to get out here


I'd love to see if we can service your location.

There's not much I enjoy more than rescuing folks from poor internet.
Sponsor Message: http://BrazosWiFi.com | Fast and reliable wireless internet for Brazos County | info@BrazosWiFi.com | 979-985-5912
Counterpoint
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AG
JP76 said:

Counterpoint said:

JP76 said:

Where are you located roughly ?



Off Hwy 30 near BCS Church of Christ.


Best thing to do with Rise is call with your address. Then ask them for nearby streets that have their service near your address. They won't give you exact address but will say we have 4 customers on x street or 7 on y street. Then go to the streets, find the dishes and personaly talk to the neighbors and see what their thoughts are on the service before you sign up.


Rise ended up not working here either, but my experience with them (and Brazos WiFi) was great other than that. So I'm still internetless except for my phone. And the only other company I can find STILL hasn't called me back! I don't want to get satellite internet if I don't have to, but this is getting ridiculous.
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