Enercon

4,202 Views | 41 Replies | Last: 8 yr ago by SumAggie
MarineBQ04
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Do NOT use this company for window replacement. They do not respect your property. A guy came by today to do an estimate. When he left, he must have been in a hurry, because he failed to secure my gate and my dogs got loose. Luckily they did not go to far and I found them.
LunitadelNox
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Field grunts can be careless.

Don't see a point in bashing them on the internet if you haven't complained up higher yet. Now if you complained, and they didn't care, that would be another story...
DBSwooper
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MarineBQ04 said:

Do NOT use this company for window replacement. They do not respect your property. A guy came by today to do an estimate. When he left, he must have been in a hurry, because he failed to secure my gate and my dogs got loose. Luckily they did not go to far and I found them.
Maybe he was in a hurry because your dogs were chasing him?

I've used Enercon for years for windows and solar screens and can't say anything but good things about them.
Tailgate88
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Sorry you had a bad experience but Brad and his team are good people. Have done work for us on many occasions and nothing but positive things to say about them. Maybe he accidentally didn't latch your gate, but I am not sure that warrants calling them out on a public message board?
GSS
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Good company, good people...with possibly one rare exception, for one minor situation.
SCHTICK00
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Great local company and great people. C'mon man.
QuitTrippin
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I particularly enjoy their radio sermons.
I'll just make sure I have a padlock on my gate.
Stupe
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Maybe your gate needs a better latch.

Since we are just throwing out assumptions and accusations.
australopithecus robustus
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Complaining about a business on a public forum, even if justified, is a weenie move anyway imho.

It's representative of a bigger issue in our society. No one is perfect, including the folks lodging the complaints. I'm quite sure they make mistakes.
kyledr04
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Very happy with enercon
texasaggie2015
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Enercon is good people. Seems like an honest mistake to me.
unmade bed
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Love Enercon. Would use them again in heartbeat.
07fta07
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Probably should have put your dogs up if you knew someone was coming over for an estimate.
ksp
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I have used enercon about 5 times and got nothing but awesome service every single time.
PLC guy
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Highest recommendations for Enercon. Good people, good products, good services. For the most part millennials really have a screwed up concept of customer service.
Muzzleblast
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Their technicians are good.

The owners are not.

If you use them I hope you never have a problem.

The radio commercials are nothing but a 60 second lie.

DBSwooper
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I'm guessing this thread didn't go the way the OP had hoped.

O.G.
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Never used the company but I have had a dog get out when I was working in someones back yard. He took off like a rocket and there was no catching him, I didn't leave the gate open either, he took off when I was just going through the gate. It happens.

Pro Tip: When someone is going to be working in your yard, put the dogs up.
Cancelled
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How is this not respecting your property. It's not like he was leaving trash. It was a mistake. To besmirch a company online for such an innocent mistake is lame.
stinkerbelle
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Enercon is awesome. Put the dogs up next time. That is what you are supposed to do anyway when you are expecting any workers from any company to come into your yard or home.
CrazyAgE
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DBSwooper said:

I'm guessing this thread didn't go the way the OP had hoped.



Btw, where is the OP???
techno-ag
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I really appreciate Enercon. We had a crack in a window and they replaced it promptly and professionally for a lot less than I thought it would be.
halibut sinclair
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Jetty
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Enercon replaced all the windows in our house a few years ago. They did a fantastic job! Worked clean and did exactly what they said they would. We would hire them again.
AC Hopper
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Based on what's been posted so far, I would definitely call Enercon for an estimate if I wanted to replace my windows.
Helpful thread.
Thanks, OP.
ksp
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CrazyAgE said:

DBSwooper said:

I'm guessing this thread didn't go the way the OP had hoped.



Btw, where is the OP???
Making a new user name LOL!
ontheedge
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My experience over the past two years has not been good with Enercon nor my wife's with real estate requests. We will not use them again.
AC Hopper
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At least the OP posted his reason for the negative recommendation -- worker left the gate unlocked; dog ran away, etc.

You got nothing and are no help at all. Say what the problems were, or don't post!
ksp
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ontheedge said:

My experience over the past two years has not been good with Enercon nor my wife's with real estate requests. We will not use them again.
Just replaced two on my house I sold and two on he house I bought. All billed thru the title office. easy peasy.
Tailgate88
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Enercon should track the OP down and send (him/her) a gift card for all the great free publicity they are getting on this thread!
AC Hopper
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In another, but related, vein .........

Smart, talented dog.
ontheedge
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AC Hopper said:

At least the OP posted his reason for the negative recommendation -- worker left the gate unlocked; dog ran away, etc.

You got nothing and are no help at all. Say what the problems were, or don't post!
No problem. Schedule to look at jobs (more than once) and not show. Finally someone shows with incorrect info for the jobs. Attempt to schedule jobs and not show. Bill for jobs never done when someone else hired out. Call about bill for jobs never done for as long as two years. Always someone new calling. This occurred more than once.

I'm glad you folks have had good luck with them. We have in the past but the past few years have not and won't try again.

Sorry for your problems OP.
carpe vinum
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Yeah, it's a very different company than the one I knew when Oscar ran it.
I had a fairly terrible experience a year or two ago when I used them.
I thought the techs were fine, I was surprised management could even find their own building each day.
AC Hopper
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Much better.
Thanks for the info & clarification.
unmade bed
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In fairness my endorsement above is based on experience from 5+ years ago. If ownership or management has changed, I might check around before using them.
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