I’m not surprised that restaurants aren’t as great when the # of patrons spike for an event day or weekend… I just took issue with the group comment. I think if a restaurant is able to seat 10 people together, they should be able to handle the table at their regular service/quality level.

There are some restaurants in town where the quality most certainly does not match the higher prices, and they have been in business a long time and remain popular...so there are exceptions.

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No. Just because they're busy doesn't mean you get to have ****ty customer service.

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"Busy" and "slammed" are two different things.

fine

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No. Just because they're slammed doesn't mean you get to have ****ty customer service.

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fify

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No. Just because they're busy doesn't mean you get to have ****ty customer service.

It's a good thing I already don't like BJs, because after that comment, there's no way I'd ever go there.

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lmao oh you showed me

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fine

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No. Just because they're slammed doesn't mean you get to have ****ty customer service.


fify

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I am deeply thankful that we do not frequent the same restaurants.

rho has never worked the food industry.

please take your 10% tips elsewhere

Don't worry I have, then I finished college and now I don't have to.

If it's slammed, sure your food is going to take longer, but your server should still be around and still friendly.

when did I say otherwise?

So Pete, you are saying that I am out of line to criticize a place for seating our party over an hour after our reservation and then taking an hour to produce sub par food? What does any of this have to do with how busy the place is? When you know it is a busy weekend, such as graduation, you either space the reservations out further or don't fill every table. Also, none of it matters when discussing food quality. I can accept an hour for food to come out from the time I am sat, but not that wait plus sub par food.

Side note, I have been a waiter, bartender, Food and Beverage manager of a country club and general manager of a large bar and restaurant.

how many people were in your party?

8 adults plus 2 small children (high chairs).

I was under the impression there were more of you.

lemon wedge sucks, carry on.

Probably six.

The restaurant thought that they were catering a convention banquet.

Not trying to be argumentative at all Pete, but why would it matter if there were 20 of us? That whole place can't hold more than 100 people +/-20. They knew they would be at capacity bc the entire place was reservations, no walk up seating allowed. Just would like to hear why you think people should expect below average service and food due to a place being busy with all reservations?

I never said to EXPECT bad service...just you can't really complain if it goes poorly (that is never anyones goal).

I said you DESERVE bad service if you have 20 people then complain about it on the internet after the fact.

I have a huge beef with people who go to eat with that many people. It screws up a lot of things not to mention those couples who just want a quiet meal. This town is not equipped for these graduations and it is very obvious.

If you want to eat with that many people arrange for catering or do it yourself. Just my opinion

No one deserves bad service for almost any reason.

I'm with Clint on this one. I took a party of 18 to Texas Roadhouse a few weekends ago. Place was packed so we ate on the deck/patio. Had excellent service, excellent food. No one complained. If they can do it Lemon Wedge and other places should be able to also.

what about terrorist?

My student worker was griping today about her experience there this past weekend. Said it took 45 minutes to deliver water and menus.

I've never been there to speak personally about this place, and I certainly won't go there after hearing all of these comments.

Yeah, there is no excuse. It is not that difficult to accommodate large parties (I was a waitress for 3 years). A GOOD establishment will have extra people at busy times and good management will jump in to assist things to make sure everything is smooth during times like graduation. If you can't give great service to parties of 10, don't accept the reservation. Don't ruin someone's graduation experience because you haven't learned how to be a quality service establishment.

Whatever, you guys are just haters and bloggers.

Maybe they should apply to be on Kitchen Nightmares with Gordon Ramsay.

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Maybe they should apply to be on Kitchen Nightmares with Gordon Ramsay.

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Husband and I love the Lemon Wedge. We have only eaten there on special occasion Sundays, like Mother's Day, Easter, Father's Day. We have always had good service and good food although I do think it is a little expensive. Sorry to hear about poor service for others. Restaurant business is a hard one!

Please tell me y'all have seen the epicness that is Amy's Baking Company on Ramsay's show.

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Please tell me y'all have seen the epicness that is Amy's Baking Company on Ramsay's show.

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Best meltdown ever!

I can't help thinking that if Lemon Wedge were a sponsor here, this thread would not exist.

I've eaten there 3-4 times. One time was a special occasion with a brunch buffet (Easter or Mother's Day, I think). I've generally been pleased with the food and I can't say I remember any problems with the service (if it had been bad I would remember). Probably a little pricey, but I enjoy the fact that it's a family affair with an atypical menu and am willing to pay a little premium for that.

To read this thread, one would think it's a horrible combination of bad service, bad food, and outrageous price. That just hasn't been my experience at all.

have eaten there on numerous occasions and never had a bad meal. service has been lacking on some days regarding attentiveness, but never horrible. i do think it's a tad overpriced, but food has always been good.

I was there the same day as clintaggie04. Our reservation was at 2pm and when we arrived there were 2 parties in their reception area waiting to be seated.

Another party showed up at 2ish, their reservation was at 1, but they were rescheduled by the restaurant at 12:30 to be pushed back to 2pm.

The table we were "supposed" to be sat at was just receiving their food. Per the hostess, they allotted each party 90 minutes before they booked the next party.

Our party ended up going to The Village in Downtown Bryan for lunch, which was great with little to no one in there. I did happen to ask the hostess if we were to wait for our table at the lemon drop if we would have had our food with-in 90 minutes to 2 hours from 2pm, she replied "I doubt it"

I know that you should give a place a second chance, but when you travel in from out of town, the opportunity to get a second chance is slim.

There is absolutely no excuse for not having a table for any number within a 15 minute window of the reservation time.

It amazes me that some of these restaurants stay in business. As the BCS area gets larger with more population there will be more and more restaurants and those that don't put customer service first and foremost will struggle and go by the wayside.

Look at Austin, there are hundreds of restaurants and some very good ones go down the tubes due to not food quality issues.

Great tasting food is a given. The rest makes a good and successful restaurant.

Never had the scheduling problem, they are sort of meh. And I want local places to make it. Not trying to hijack it, but Amico Nave. It works.

I consider myself a foodie and have been there three times. Food always exceeded my expectations and I even went over to compliment the female owner once. Service was polite but routine. Really surprised to read the negative comments. If i lived in Bryan I would go more often.

Agreed that people who show up with large groups on graduation weekend expecting speedy service will be disapointes most anywhere. Betting they asked for seperate checks also.