Kacky, you seem upset that you are seeing the tow truck drivers "an hour" after the crash happened.
You do understand that the trucks are only towed after everyone is actually out of the vehicles, the police have taken pictures, and the scene is safe for non-emergency personnel, right?
There are times when people are trapped in cars (giant, tough, hunks of metal - essentially cages), fuel is spilled, police first on the scene are responding to altercations or assisting with other emergency personnel, helicopters have to be landed, loaded, and cleared (sometimes repeatedly), and then tow trucks have to fight THROUGH traffic (which, unless you want to pay enough taxes to turn tow trucks into a public service and equip them with chinook helicopters is just the way it is).
Please do not bump 2 week old threads that have already been talked to death.