So just want to vent a little bit about Banfield Pet hospital just in case any of you city dwellers or suburbanites are considering Banfield Pet Hospital that used to be inside Pets Mart in some places. I consider them low grade vet services because they basically are a pet gas station and thats it... if your dog needs real help you may not get it at Banfield.
So both dogs were registered with Banfield for about 7 years, seemed to work fine with their annual shots, but didnt need them for much more. Anyway, one of the dogs is older and got hit (run over) by a bigger dog out at my moms and hurt his back, he was in alot of pain. Anyway, I take my dog into Banfield in Houston because he is in pain and the lady vet says they wont treat him. I tell her Banfield is my vet and he is in need of a vet, she tells me once again to take the dog somewhere else. So me, pretty pissed off at them at that point told them to take them off their monthly plans, they guy at the desk said their plans wont renew. in the meantime I take my dog to the local vet my mom uses and they give him a couple pills to take for 2-3 weeks, the dog takes them and is fine, no x-rays, no CT scan, just good old vet knowledge of the dog, gives a prescription and the dog is 100% about 8 months later, he was good after 2 weeks actually.
So Banfield calls today and said your dog is ready for shots. I tell the guy do you remember me? yall refused to treat my dog (even though Im on their wellness plan), He says yes I remember. I proceed to ask him why are they calling when the plans were supposed to be shut down. He says the plans can only be shut down if you call into their cancelation phone number.
Anyway, long story short, they are a terrible terrible service when your animal really needs their attention, they are fine when you only need annual shots. I will never use them again, just my 2 cents and rant about Banfield and their low end vet service . My business partner and his wife have also since then stopped taking their jack russel to banfield.. hes also and older dog and needs a real vet so Banfield isnt the answer
So both dogs were registered with Banfield for about 7 years, seemed to work fine with their annual shots, but didnt need them for much more. Anyway, one of the dogs is older and got hit (run over) by a bigger dog out at my moms and hurt his back, he was in alot of pain. Anyway, I take my dog into Banfield in Houston because he is in pain and the lady vet says they wont treat him. I tell her Banfield is my vet and he is in need of a vet, she tells me once again to take the dog somewhere else. So me, pretty pissed off at them at that point told them to take them off their monthly plans, they guy at the desk said their plans wont renew. in the meantime I take my dog to the local vet my mom uses and they give him a couple pills to take for 2-3 weeks, the dog takes them and is fine, no x-rays, no CT scan, just good old vet knowledge of the dog, gives a prescription and the dog is 100% about 8 months later, he was good after 2 weeks actually.
So Banfield calls today and said your dog is ready for shots. I tell the guy do you remember me? yall refused to treat my dog (even though Im on their wellness plan), He says yes I remember. I proceed to ask him why are they calling when the plans were supposed to be shut down. He says the plans can only be shut down if you call into their cancelation phone number.
Anyway, long story short, they are a terrible terrible service when your animal really needs their attention, they are fine when you only need annual shots. I will never use them again, just my 2 cents and rant about Banfield and their low end vet service . My business partner and his wife have also since then stopped taking their jack russel to banfield.. hes also and older dog and needs a real vet so Banfield isnt the answer