Very different than my experience. My first call to them was answered and I referenced my email I placed the day before. I sent better pictures of my cooler the night I talked to them, and the following day they agreed to ship a cooler when more tan 65's arrived a few days later. New cooler was on my porch within a week or placing my first email.

I'm sorry you've had that experience with them.

I realize I'v responded to two separate replies on this thread about Yeti's customer service and defended them. I thought it was on two different threads until now. My B

Good idea to have a closable lid. Now they need to put a handle on one for coffee drinkers. I had a cashier at Bass Pro tell a man in front of me buying a few Yeti that her boss' coffee stayed hot for 6 hours in his Yeti tumbler. I saw the opening in the lid and thought highly doubtful anything stays hot that long when the heat has a way out.

Used these for about 5 years now. Don't spill, leak, and have great hot/cold retention. Also goes in dishwasher. So it's not all bro cool, but it works extremely well.

http://www.gocontigo.com/mugs/autoseal-mugs/24oz-autoseal-west-loop-stainless-travel-mug-open-access.html

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Used these for about 5 years now. Don't spill, leak, and have great hot/cold retention. Also goes in dishwasher. So it's not all bro cool, but it works extremely well.

http://www.gocontigo.com/mugs/autoseal-mugs/24oz-autoseal-west-loop-stainless-travel-mug-open-access.html

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It only cost 30 bucks... It's got to suck!

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Good idea to have a closable lid. Now they need to put a handle on one for coffee drinkers. I had a cashier at Bass Pro tell a man in front of me buying a few Yeti that her boss' coffee stayed hot for 6 hours in his Yeti tumbler. I saw the opening in the lid and thought highly doubtful anything stays hot that long when the heat has a way out.

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Who the hell takes that long to drink coffee

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quote:

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Good idea to have a closable lid. Now they need to put a handle on one for coffee drinkers. I had a cashier at Bass Pro tell a man in front of me buying a few Yeti that her boss' coffee stayed hot for 6 hours in his Yeti tumbler. I saw the opening in the lid and thought highly doubtful anything stays hot that long when the heat has a way out.

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Who the hell takes that long to drink coffee

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Head cashiers at bass pro?

Someone must have taken the OP's advice and thrown all the Yeti Tumblers away because I'm grudgingly buying one for a friend for Christmas and they are nowhere to be found. "Sold Out", "Thrown Away", whatever. Like our QB, they gone.