TLDNR: Switch from T-Mobile to ATT nets an iPhone 12 mini and iPhone 12 at an added cost over $650 over 36 months. Are you ATT Mobile users happy with your service?
Had T-Mobile for 3-years now. Switched over on a company perk which netted me $750 in gift cards and traded in an iPhone 6 to get an XR for $450. Current cost is $120/mo for 6 phones unlimited talk/text/data on military discount (which actually ends in a year). Coverage is mostly good but can be spotty when we get into some rural areaseven on a major freeway at times I've lost coverage. Also, when son was deployed he had T-Mobile data coverage and could facetime home with no charges to the account. An actually phone call was like $3/minute, but if he had a data signal, face time was a "data use" and so no cost for that.
Just switched to ATT Fiber at the house and the rep offered me a deal too switch over to ATT wireless, all 6 lines, including trading in an iPhone 8 and getting a new iPhone 12 Mini and iPhone 12 (rest of the lines are bring your own device). Just to keep the math simple, it basically works out to costing me an extra $650 over 3-years. So basically I'm getting 2 new phones for $650. This includes ATT Next (still trying to understand that whole thing) but the rep said I could cancel that at 18-months if I wanted or keep it and get a new phone. Downside is no international data roaming is part of the plan so son has to use wi-fi when he's out of the country next (which he can usually find on base). He's out on June 2022 so after that it's not a problem. (I could also leave him on T-Mobile thru next year, it just adds cost).
Anyone happy with ATT cell service? I had ATT DSL for a while at home and the customer service was not exactly awesome. But I will say between calling to set up the Fiber the install, the actual install, the guy burying the line and the rep following up with me to see if everything went well, it seems they've upped their game quite a bit. Even the guy who installed the fiber in the house called me a week later to make sure things are going OK and see if I had any questions.
Only thing I haven't done is call T-Mobile and see if they can offer me something to keep me as a customer. Also, whenever I've called 611, an US based rep. has always answered the phone and been very helpful solving any issues.
Had T-Mobile for 3-years now. Switched over on a company perk which netted me $750 in gift cards and traded in an iPhone 6 to get an XR for $450. Current cost is $120/mo for 6 phones unlimited talk/text/data on military discount (which actually ends in a year). Coverage is mostly good but can be spotty when we get into some rural areaseven on a major freeway at times I've lost coverage. Also, when son was deployed he had T-Mobile data coverage and could facetime home with no charges to the account. An actually phone call was like $3/minute, but if he had a data signal, face time was a "data use" and so no cost for that.
Just switched to ATT Fiber at the house and the rep offered me a deal too switch over to ATT wireless, all 6 lines, including trading in an iPhone 8 and getting a new iPhone 12 Mini and iPhone 12 (rest of the lines are bring your own device). Just to keep the math simple, it basically works out to costing me an extra $650 over 3-years. So basically I'm getting 2 new phones for $650. This includes ATT Next (still trying to understand that whole thing) but the rep said I could cancel that at 18-months if I wanted or keep it and get a new phone. Downside is no international data roaming is part of the plan so son has to use wi-fi when he's out of the country next (which he can usually find on base). He's out on June 2022 so after that it's not a problem. (I could also leave him on T-Mobile thru next year, it just adds cost).
Anyone happy with ATT cell service? I had ATT DSL for a while at home and the customer service was not exactly awesome. But I will say between calling to set up the Fiber the install, the actual install, the guy burying the line and the rep following up with me to see if everything went well, it seems they've upped their game quite a bit. Even the guy who installed the fiber in the house called me a week later to make sure things are going OK and see if I had any questions.
Only thing I haven't done is call T-Mobile and see if they can offer me something to keep me as a customer. Also, whenever I've called 611, an US based rep. has always answered the phone and been very helpful solving any issues.