Last month, I purchased the Sony 55 inch X950G and the Sony HTZ9F 3.1 Sound Bar. For picture and sound quality, I'm really impressed, but there a few little annoying bugs, and I'm wondering if purchasing Geek Squad would be worth it for potential fixes, repair, or replacement if things get worse.
https://www.bestbuy.com/site/sony-55-class-led-x950g-series-2160p-smart-4k-uhd-tv-with-hdr/6331577.p?skuId=6331577
https://www.bestbuy.com/site/sony-3-1-ch-hi-res-sound-bar-with-wireless-subwoofer-black/6201448.p?skuId=6201448
5 year coverage for the TV is $229 and 4 year coverage for the Sound Bar is $85.
This is my first true smart tv after owning tons of Rokus, Shield TV, Fire Stick, and Chromecast paired with dumb tvs. Unfortunately, short of a projector, you can no longer get a good quality panel that doesn't have smart features anymore. I love Rokus, but Android TV is the best for what I need, so this TV is just about perfect.
Issues:
1) Casting (for example Youtube from app on Android phone, or Youtube.com from Chrome browser) doesn't seem to work well very often. Sometimes the TV won't show up as a cast device; sometimes it does, but won't connect. This seems to be a known issue after the latest Android OS update for Bravia TVs.
2) Wireless subwoofer sometimes cuts out for seconds at a time. This is also a known issue for some owners. I've had this happen 3 times, and was able to mitigate it by switching some settings.
3) Sometimes no sound after switching inputs from Cable Box to Android TV apps, and vice versa.
Essentially bought the TV and Sound Bar bundle for $1,500, and wondering if spending $315 on Geek Squad would be worth it.
As it is, I can deal with these minor issues. I'm just worried what happens if they get worse. Would Geek Squad even repair/replace with such issues? Have to make the decision by the end of the weekend. Would love to hear any thoughts or experiences on the service.
https://www.bestbuy.com/site/sony-55-class-led-x950g-series-2160p-smart-4k-uhd-tv-with-hdr/6331577.p?skuId=6331577
https://www.bestbuy.com/site/sony-3-1-ch-hi-res-sound-bar-with-wireless-subwoofer-black/6201448.p?skuId=6201448
5 year coverage for the TV is $229 and 4 year coverage for the Sound Bar is $85.
This is my first true smart tv after owning tons of Rokus, Shield TV, Fire Stick, and Chromecast paired with dumb tvs. Unfortunately, short of a projector, you can no longer get a good quality panel that doesn't have smart features anymore. I love Rokus, but Android TV is the best for what I need, so this TV is just about perfect.
Issues:
1) Casting (for example Youtube from app on Android phone, or Youtube.com from Chrome browser) doesn't seem to work well very often. Sometimes the TV won't show up as a cast device; sometimes it does, but won't connect. This seems to be a known issue after the latest Android OS update for Bravia TVs.
2) Wireless subwoofer sometimes cuts out for seconds at a time. This is also a known issue for some owners. I've had this happen 3 times, and was able to mitigate it by switching some settings.
3) Sometimes no sound after switching inputs from Cable Box to Android TV apps, and vice versa.
Essentially bought the TV and Sound Bar bundle for $1,500, and wondering if spending $315 on Geek Squad would be worth it.
As it is, I can deal with these minor issues. I'm just worried what happens if they get worse. Would Geek Squad even repair/replace with such issues? Have to make the decision by the end of the weekend. Would love to hear any thoughts or experiences on the service.