web/email hosting question (Bluehost and GoDaddy)

2,086 Views | 14 Replies | Last: 7 yr ago by zip04
zip04
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I am setting up a website for a new business my wife is starting. I currently have the Domain and email through Go Daddy and the hosting through BlueHost. I have developed the website (wordpress) on BlueHost and plan to just transfer the domain from Go Daddy to BlueHost (it will then qualify for the free SSL through BlueHost and everything will be in one place). How does the email work? Will she lose the current email address and have to create a new one with BlueHost or does the specific email account transfer with the domain?

For example. If it is account@domain.com. Would she be able to keep the account@domain.com email address or will she have to create a new @domain.com email address due to the account one already being taken through GoDaddy?
Mucho austin
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I don't know the answer to your question but I can say that bluehosy has been absolutely amazing in regards to customer service. I bet they will thoroughly answer your question if you call them.

I have 2 websites hosted with bluehost
zip04
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I plan on calling them during my lunch break about a different issue. I will ask them about the email as well.
eric76
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I wouldn't want to tie my e-mail to a hosting provider or a registrar. If you want to change providers, most likely you will have to change e-mail. Why not have the e-mail through a third party that you can keep if you should decide to change again?

My #1 preference is for protonmail.com. They have a free account you can try. Or for $48 per year you can get a protonmail plus account. This will allow you to create e-mail with your domain name and host it with them as part of the $48 per year.
zip04
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eric76 said:

I wouldn't want to tie my e-mail to a hosting provider or a registrar. If you want to change providers, most likely you will have to change e-mail. Why not have the e-mail through a third party that you can keep if you should decide to change again?

My #1 preference is for protonmail.com. They have a free account you can try. Or for $48 per year you can get a protonmail plus account. This will allow you to create e-mail with your domain name and host it with them as part of the $48 per year.
Thank you. I will look into that.
nwspmp
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zip04 said:

I am setting up a website for a new business my wife is starting. I currently have the Domain and email through Go Daddy and the hosting through BlueHost. I have developed the website (wordpress) on BlueHost and plan to just transfer the domain from Go Daddy to BlueHost (it will then qualify for the free SSL through BlueHost and everything will be in one place). How does the email work? Will she lose the current email address and have to create a new one with BlueHost or does the specific email account transfer with the domain?

For example. If it is account@domain.com. Would she be able to keep the account@domain.com email address or will she have to create a new @domain.com email address due to the account one already being taken through GoDaddy?
The e-mail itself on the account will not transfer, so any e-mails in the Inbox, etc will still be on the GoDaddy servers once the transition is made.

The way e-mail works is that when you send an e-mail to account@domain.com the e-mail server you're sending from looks up the domain.com DNS (domain name services; it's the service that correlates domain.com to it's IP address) entry and then specifically the MX (mail exchanger) records to see what the server holding domain.com is. Once it knows the address of the domain.com mail server, it sends the mail to that server, which routes it to the proper e-mail box.

So, the e-mail address isn't "taken" by GoDaddy, their servers just currently function as the e-mail destination server, and they do the specific user routing. Once you transition the domain and MX records to BlueHost, you'd setup an e-mail address through their system and once the domain and MX record changes have propagated, e-mail will start flowing into that box.

I would recommend getting the BlueHost account for the domain and e-mail setup and get the account@domain.com and any other e-mail addresses established. Once that's all setup, then switch the domain DNS records over to BlueHost, but don't cancel the GoDaddy for a few days, just to make sure that any lingering DNS updates have propagated out.

Once done, there are bits of software that you can use to transfer mail from one mailbox to another. In the past I've used IMAPSync to do that. It's a bit cumbersome of a software but works well and is free. https://imapsync.lamiral.info/

After mail has been transferred out of the GoDaddy e-mail boxes and into the new BlueHost box, you should be good to cancel the GoDaddy services.
JDCAG (NOT Colin)
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Unless there is a specific reason you're against it, I'd check out out setting up a Google business account.

You can let them handle your mail - it will be a familiar interface if you use Gmail at all, and you will also get the full set of tools they provide for the domain (docs, sheets, etc.).

I think it is like $5/user.

Some people have specific preferences or reasons to go another direction, but I've never had an issue and use Google for my personal account (my own domain), a small side business my wife used to run and a side project with friends.

You'll just point your MX records towards Google, so you can host & manage the domain through whoever you choosee.
CapCity12thMan
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JDCAG's recommendation is the way to go, following along with advice from eric76. You just point your MX records in GoDaddy to Google Mail and you'll be good. Have done this with my personal domain/email as well as two other small groups/businesses.

zip04
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So right now we haven't gone live with the business yet, so I'm not concerned about losing old emails. What I am concerned about is that there are wholesalers that using our business email address (currently with GoDaddy) for login purposes and we do not want to lose that email address.

My current setup is as follows:

Domain (with privacy settings to hide our information from a whois search) - GoDaddy
Email - GoDaddy
Hosting / Wordpress hosting - BlueHost
SSL - BlueHost

Everything works how it is currently set up. I was just looking at consolidating to one company rather than using multiple. I will look into the different email options.
n_touch
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If you are using your domain as your email, you will not lose the email address. You can just delete the one that you have in GoDaddy and recreate it in BlueHost. All of the old emails will be lost, but not the name itself.
UmustBKidding
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Please disversify your contacts on your domain registration. Can't tell you how many times I have had to deal with people that all their contacts emails were on a domain they lost control of for a number of reasons they would have been far easier if one of the domain contacts was Gmail or anything outside the registered domain.
eric76
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UmustBKidding said:

Please disversify your contacts on your domain registration. Can't tell you how many times I have had to deal with people that all their contacts emails were on a domain they lost control of for a number of reasons they would have been far easier if one of the domain contacts was Gmail or anything outside the registered domain.
Exactly.

We have our domain registration through Network Associates, our DNS through Hurricane Electric, and our primary e-mail through Greatmail and my e-mail subdomain through Protonmail. Also, for an outside password reset address, that is at sdf.org.
fcag
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I did this once and originally had both email and web hosted by godaddy.

Godaddy mail servers were constantly being flagged as spam by google and hotmail and too many people were not getting my emails. I moved email to google and never had that problem again. I just called their support line and they walked me through the whole process, start to finish.

A couple years late I moved web services to Wix. Same process. Just called them and they walked me through everything.
rynning
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I pay Pobox $20 / year to forward my domain email to gmail. Through my main gmail account, I can both receive and send email using my domain address.
eric76
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What I hated about gmail is that it was so damned hard to get something actually deleted. It seemed that they did not want to delete the old mail and would move it around to hide it but it was still there.

Have they got any better at this?
zip04
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fcag said:

Godaddy mail servers were constantly being flagged as spam by google and hotmail and too many people were not getting my emails. I moved email to google and never had that problem again. I just called their support line and they walked me through the whole process, start to finish.
This is enough of a reason for me to switch to the G Suite email. I am going to set it up through BlueHost though ($50/year vice $10/month). The only thing here is I have to request for BlueHost to grant me admin priviledges. Also, if I transfer the hosting service away from BlueHost at any time, I have to have them transfer the G Suite account solely to me.
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