Customer Impact is a leading 3rd party retail merchandising company. We have a database of thousands of field representatives who perform merchandising work in stores all over the country on behalf of our clients. Customer Impact is a 2024 recipient of the Bryan Rotary 10 Fastest Growing Small Business in the Brazos Valley.
This position is an office job at our headquarters in College Station to help schedule, manage, and ensure our merchandisers perform their duties in the field and deliver quality data and information to our customers.
Applicant range: Perfect for a new college grad/entry level or someone with a few years of office experience looking for a change. Marketing/Retail work environment experience also a plus. Salary commensurate with experience.
POSITION OVERVIEW:
- Scheduling/staffing on any and all projects as needed
- Quality Assurance monitoring of reports submitted by field reps
- Heavy email communication with field merchandisers
- Working within the various platforms we use to manage our field team and work
- Phone support for field representatives calling in with questions
- Working in a team environment to ensure customer projects get completed
KNOWLEDGE, SKILLS, & ABILITIES:
- Highly productive.
- Ability to stay motivated.
- Personable, comfortable, and professional on the phone and via email correspondence.
- Proficiency with Microsoft Office, especially Microsoft Excel and Google Sheets.
- Comfortable at a desk and in front of a computer most of the day.
- Adequate-to-fast typing speed. (good computer skills is a major plus)
- Detail Oriented.
- Enthusiastic attitude, with a desire to learn & provide input when needed.
- Collaborative: Builds and maintains excellent relationships with teammates.
- Wants to work hard (cannot be understated in the current environment).
EDUCATION / EXPERIENCE:
- College degree preferred but not required
- Ideal for backgrounds in business, customer service, & marketing
WORK ENVIRONMENT:
- Casual environment in our College Station office.
- Typical work day will be between the hours of 8:30 am- 5:00 pm.
- Small business, close-knit environment with open communication among all levels of the company.
BENEFITS:
-Health
-Dental
-Vision
-401k with company matching
Vacation
If you are interested in submitting a resume or have any questions regarding this position please send resumes or questions to Daniel Price at dprice@customerimpactinfo.com
This position is an office job at our headquarters in College Station to help schedule, manage, and ensure our merchandisers perform their duties in the field and deliver quality data and information to our customers.
Applicant range: Perfect for a new college grad/entry level or someone with a few years of office experience looking for a change. Marketing/Retail work environment experience also a plus. Salary commensurate with experience.
POSITION OVERVIEW:
- Scheduling/staffing on any and all projects as needed
- Quality Assurance monitoring of reports submitted by field reps
- Heavy email communication with field merchandisers
- Working within the various platforms we use to manage our field team and work
- Phone support for field representatives calling in with questions
- Working in a team environment to ensure customer projects get completed
KNOWLEDGE, SKILLS, & ABILITIES:
- Highly productive.
- Ability to stay motivated.
- Personable, comfortable, and professional on the phone and via email correspondence.
- Proficiency with Microsoft Office, especially Microsoft Excel and Google Sheets.
- Comfortable at a desk and in front of a computer most of the day.
- Adequate-to-fast typing speed. (good computer skills is a major plus)
- Detail Oriented.
- Enthusiastic attitude, with a desire to learn & provide input when needed.
- Collaborative: Builds and maintains excellent relationships with teammates.
- Wants to work hard (cannot be understated in the current environment).
EDUCATION / EXPERIENCE:
- College degree preferred but not required
- Ideal for backgrounds in business, customer service, & marketing
WORK ENVIRONMENT:
- Casual environment in our College Station office.
- Typical work day will be between the hours of 8:30 am- 5:00 pm.
- Small business, close-knit environment with open communication among all levels of the company.
BENEFITS:
-Health
-Dental
-Vision
-401k with company matching
Vacation
If you are interested in submitting a resume or have any questions regarding this position please send resumes or questions to Daniel Price at dprice@customerimpactinfo.com