https://www.kbsi.com/careers/

Introduction

KBSI was established in 1988 with the goal to provide the highest quality research, development, consulting and training services. KBSI has a distinguished record of performing sophisticated research and advanced development for a wide variety of commercial and government clients. We are seeking to expand our Information Technology team.

Job Summary
An Information Technology Generalist will provide comprehensive IT support across various aspects of our organization. As an IT Generalist, you will be responsible for maintaining and enhancing our IT infrastructure, addressing end-user issues, and assisting in the implementation of technology solutions. This role offers a unique opportunity to work on diverse IT projects and contribute to the overall efficiency and productivity of our company.

Responsibilities & Duties of Position

• Present complex technical concepts in non-technical terms.
• Use practical application in the IT systems enterprise environment.
• Accurately search for information using provided resources.
• Limited exposure to excessive noise, dust, and fumes.
• Maintain a current and proficient knowledge of IT and KBSI policy, procedures, and practices.
• Proficiently interpret technical configuration specs for enterprise information systems.
• Practical applications of Information Technology Infrastructure Library (ITIL).
• Efficiently and professionally handle occasional interruptions, calls, inquiries, and emergency or crisis situations.
• Occasionally work variable hours, including evenings and weekends, and/or travel as necessary.
• Maintain a current and proficient knowledge of IT systems technologies and standards to interpret and apply guidelines correctly in various situations.
• Analyze technical issues and user requirements; develop solutions using prescribed methods; implement procedures to provide required functionality.
• Other duties as assigned by supervisor or COO.

Current Open Position Details (Location, Hours, Etc.)

• Job Type: Full-time Salary Exempt
• Job Location: College Station, Texas / Some remote work is possible.
• Supervisor: Vice President of Information Technology / Report to: IT Server Admin
• Salary Range: $38,000 58,000 annually
• Other: This position specifically requires access to US Department of Defense (DoD) classified and export restricted systems and technical data and Foreign Persons will not be considered qualified Applicants. Other positions which may not include this restriction may be available. Visit KBSI.com/careers for more information.

Company Standards & Benefits
KBSI offers competitive compensation, and a comprehensive benefits package which includes: Employer Paid Health, Dental, Vision, Life and Long-term & Short-term Disability benefits for the employee, with options to add coverage for employee's family members. Additional benefits include Workplace Flexibility, paid Vacation, Medical & Personal Leave with generous accruals, and many other company perquisites.

Qualifications & Requirements

• High School Diploma
• Must be eligible to work in the U.S.
• CompTIA A+ Certification preferred
• Must be willing to apply for security clearance, if required
• Must be eligible for auto insurance coverage and able to operate company-owned vehicle(s)

Skills & Experience Required

• Engage in public speaking in small informal settings.
• Clearly and effectively communicate verbally and in writing.
• Strong, demonstrable customer focus.
• Team player; self-motivated to work in a remote support capacity.
• Strong analytical skills; excellent attention to detail.
• Ability to respectfully express opinions on inter-office topics.
• Strong analytical capabilities and problem-solving skills.
• Effectively handle tense situations, with diplomacy and discretion.
• Self-motivated to plan/manage tasks with little guidance.
• Logically organized, efficient, and creative; quick learner.
• Ability to sit or stand for prolonged periods of time.
• Willingness to travel for short periods of time on occasion.
• Comprehend and follow detailed instructions (verbal, written and graphic formats).
• Self-disciplined to work in standard office setting at length, with reasonably minimal breaks.
• Ability to operate office equipment requiring repetitive hand movement and fine coordination.
• Occasionally lift, push, and/or pull at least 50 lbs.; climb, balance, stoop, kneel, crouch, or crawl; necessity of vision/sight in the normal visual range, with or without correction; verbally communicate to exchange information and correspondingly receive audible communication.
• Knowledge of current server and network technologies and standards and their practical application in the enterprise environment, including Information Technology Infrastructure Library (ITIL).
• Knowledge of IT policy, procedures and practices with the ability to answer work related questions and/or interpret and apply these guidelines correctly in various situations.
• Proficiency with and ability to interpret and apply technical configuration specifications for enterprise information systems.
• Ability to analyze technical issues and user requirements to develop solutions using prescribed methods and implement procedures to provide the required functionality.

How To Apply
Career Opportunities and Employment Application may be found at KBSI.com/careers. Interested persons may inquire by emailing hr@kbsi.com. (Include applicable attachments such as resume, CV, cover letter, etc.)

To be considered an Applicant, the following requirements must be met:
1. KBSI has a Currently Available Position
2. Interested Person meets the Minimum Qualifications & Experience for the Currently Available Position(s) (i.e., education, licensing, work experience, etc.)
3. Interested Person submits a completed and signed Employment Application to hr@kbsi.com for the Currently Available Position(s)

Note: Submissions via online recruiting platforms such as LinkedIn, Indeed or ZipRecruiter do not necessitate that the submitter is an Applicant.

KBSI is proud to be an equal opportunity workplace and is an affirmative action employer.