Resetting Your PINchiken said:
Due to the high call volume, you can't reach a representative by phone. The online application can't be completed without a PIN number, which of course my husband doesn't have.
Does anyone have ANY suggestions about getting through to someone to reset the pin so the online application can be completed?
JamesPShelley said:Resetting Your PINchiken said:
Due to the high call volume, you can't reach a representative by phone. The online application can't be completed without a PIN number, which of course my husband doesn't have.
Does anyone have ANY suggestions about getting through to someone to reset the pin so the online application can be completed?
You can reset your PIN on Tele-Serv by providing personal information from your claim, such as:You must be able to provide the requested information to reset your PIN using Tele-Serv. If you are unable to provide it, you may either call back when you have the information or call a Tele-Center at 800-939-6631 to speak with a customer service representative.
- Date of birth
- Texas driver license or ID number
- Telephone number
- Amount of your last benefit payment
- Part of your bank/credit union account number
No, there is not.jblaschke said:JamesPShelley said:Resetting Your PINchiken said:
Due to the high call volume, you can't reach a representative by phone. The online application can't be completed without a PIN number, which of course my husband doesn't have.
Does anyone have ANY suggestions about getting through to someone to reset the pin so the online application can be completed?
You can reset your PIN on Tele-Serv by providing personal information from your claim, such as:You must be able to provide the requested information to reset your PIN using Tele-Serv. If you are unable to provide it, you may either call back when you have the information or call a Tele-Center at 800-939-6631 to speak with a customer service representative.
- Date of birth
- Texas driver license or ID number
- Telephone number
- Amount of your last benefit payment
- Part of your bank/credit union account number
Is there an online link to that? The phone number is no good because they have shut down the phone.
I just phoned the 800 number... pressed 4 for the PIN prompt. I stopped there.Marauder Blue 6 said:No, there is not.jblaschke said:JamesPShelley said:Resetting Your PINchiken said:
Due to the high call volume, you can't reach a representative by phone. The online application can't be completed without a PIN number, which of course my husband doesn't have.
Does anyone have ANY suggestions about getting through to someone to reset the pin so the online application can be completed?
You can reset your PIN on Tele-Serv by providing personal information from your claim, such as:You must be able to provide the requested information to reset your PIN using Tele-Serv. If you are unable to provide it, you may either call back when you have the information or call a Tele-Center at 800-939-6631 to speak with a customer service representative.
- Date of birth
- Texas driver license or ID number
- Telephone number
- Amount of your last benefit payment
- Part of your bank/credit union account number
Is there an online link to that? The phone number is no good because they have shut down the phone.
My employees tried it. You have your pin to change it.JamesPShelley said:I just phoned the 800 number... pressed 4 for the PIN prompt. I stopped there.Marauder Blue 6 said:No, there is not.jblaschke said:JamesPShelley said:Resetting Your PINchiken said:
Due to the high call volume, you can't reach a representative by phone. The online application can't be completed without a PIN number, which of course my husband doesn't have.
Does anyone have ANY suggestions about getting through to someone to reset the pin so the online application can be completed?
You can reset your PIN on Tele-Serv by providing personal information from your claim, such as:You must be able to provide the requested information to reset your PIN using Tele-Serv. If you are unable to provide it, you may either call back when you have the information or call a Tele-Center at 800-939-6631 to speak with a customer service representative.
- Date of birth
- Texas driver license or ID number
- Telephone number
- Amount of your last benefit payment
- Part of your bank/credit union account number
Is there an online link to that? The phone number is no good because they have shut down the phone.
There is no link... but the 800 # appears to be functional. Best wishes.
Exactly. Have them send an e-mail to this address noting their issues. I sent an e-mail to it this morning and received an e-mail an hour later asking for contact info for TWC to follow up.jblaschke said:My employees tried it. You have your pin to change it.JamesPShelley said:I just phoned the 800 number... pressed 4 for the PIN prompt. I stopped there.Marauder Blue 6 said:No, there is not.jblaschke said:JamesPShelley said:Resetting Your PINchiken said:
Due to the high call volume, you can't reach a representative by phone. The online application can't be completed without a PIN number, which of course my husband doesn't have.
Does anyone have ANY suggestions about getting through to someone to reset the pin so the online application can be completed?
You can reset your PIN on Tele-Serv by providing personal information from your claim, such as:You must be able to provide the requested information to reset your PIN using Tele-Serv. If you are unable to provide it, you may either call back when you have the information or call a Tele-Center at 800-939-6631 to speak with a customer service representative.
- Date of birth
- Texas driver license or ID number
- Telephone number
- Amount of your last benefit payment
- Part of your bank/credit union account number
Is there an online link to that? The phone number is no good because they have shut down the phone.
There is no link... but the 800 # appears to be functional. Best wishes.
What a CF. Government. I guess I should expect issues.
thanks gonna have them try thatMarauder Blue 6 said:Exactly. Have them send an e-mail to this address noting their issues. I sent an e-mail to it this morning and received an e-mail an hour later asking for contact info for TWC to follow up.jblaschke said:My employees tried it. You have your pin to change it.JamesPShelley said:I just phoned the 800 number... pressed 4 for the PIN prompt. I stopped there.Marauder Blue 6 said:No, there is not.jblaschke said:JamesPShelley said:Resetting Your PINchiken said:
Due to the high call volume, you can't reach a representative by phone. The online application can't be completed without a PIN number, which of course my husband doesn't have.
Does anyone have ANY suggestions about getting through to someone to reset the pin so the online application can be completed?
You can reset your PIN on Tele-Serv by providing personal information from your claim, such as:You must be able to provide the requested information to reset your PIN using Tele-Serv. If you are unable to provide it, you may either call back when you have the information or call a Tele-Center at 800-939-6631 to speak with a customer service representative.
- Date of birth
- Texas driver license or ID number
- Telephone number
- Amount of your last benefit payment
- Part of your bank/credit union account number
Is there an online link to that? The phone number is no good because they have shut down the phone.
There is no link... but the 800 # appears to be functional. Best wishes.
What a CF. Government. I guess I should expect issues.
laborinfo@twc.state.tx.us
