Nanomachines son said:
This working class woman who moved into an office job now realizes that outside of engineers and business development, most people do basically nothing in an office.
I work corporate as an engineer and frankly most of my job is trying to figure out ways to be more efficient so I have more time to **** around. Why? Because as this lady realized, office jobs bring you virtually zero satisfaction. Nothing like what building or making something with your hands. Humans were not designed to sit in front of a computer all of the time.
I am paid well because of my technical expertise not because my job is harder or more difficult than a working class job.
This woman has just realized what many of us have known for a while, you could eliminate 80% of most office jobs and the rest of the company, aka the people who do the actual work, would never even notice.
I'm not sure about 80%, but I'm sure there are a great deal of redundancies. I think it will only ever be an academic exercise to think a large number of positions could be eliminated, for a couple of reasons. First, much of the inefficiencies that exist are ultimately the responsibility of management to mitigate. If jobs descriptions and evaluations aren't routinely evaluated, then these inefficiencies just continue. And second, the reason many of these jobs exist in the first place is to give people like engineers or other technical experts time to focus on their craft. In any engineering firm, take away all support positions for a month and require the engineers to pick up any needed slack and I guarantee you'll get push back. Reports, required and ad hoc, managing inventory and ordering materials, all the little things.
A great example is an engineer who starts his own consulting company and it takes off. He can outsource alot (which means the need for the support still exists) but at some point in growth it makes more sense to hire their own support.
Answering phones and greeting clients would be a pretty mind numbing job requiring very basic skills...but I don't think the main breadwinners want to do it.
A better approach if someone thinks people do nothing is to offer a solution of how to make it more efficient. This is a symptom of an organization that needs to re-evaluate. Its not universal epidemic that doesn't change.