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because the problem is solvable always going to be visible.

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FIFY

713nervy said:

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I understand what he did - he did the default, just like your guy did. Unfortunately replacing the entire slab would be pretty significant and unreasonable, from my perspective, because the problem is solvable. It's just an unnecessary fix that wouldn't have been required had they done the work right.

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does this guy still have the waste piece?
If so, then yeh maybe they can fix it to your satisfaction.

But if not, I think you're kinda screwed. Maybe try and find whatever it is you're looking for in a version/model that DOES need that size hole.

Still thinking about this.. this was a 5 second job for this trade. Once he had his drill plugged in and standing there in front of the ctop, I would think you'd relay the details at that point.. Get some painters tape, mark the hole center, write 1/2" on it, whatever, point and say 'right here' and then he moves his drill to that spot with a confirming 'right here?'. That's how it should have gone down.

It sounds like this guy arrived, came inside, you pointed to a spot and verbally said 1/2", walked off, then this guy goes back outside to get his tools, fiddles on his phone, smoke a cigarette, whatever, comes back in, thinks to himself, yeh it was about here.. and one and one half inch? yeh that was it.

so.. then yeh, that was obviously a big mistake on your part. Again, this was such a quick job, you really had no reason to walk away, or to bother with details until he was standing right there with drill in hand ready to go. Not bothering someone for 5 seconds to drill a hole should not be of concern.


if you have the waste piece, let them know you're willing to accept a fix with it, or find a stainless collar or similar to cover the larger hole

sounds like a man should have handled this with the company..just sayin

HaroldShipmanAg said:

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sounds like a man should have handled this with the company..just sayin

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What do you mean by that?

713nervy said:

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HaroldShipmanAg said:

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sounds like a man should have handled this with the company..just sayin

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What do you mean by that?

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He mean he doesn't think it warranted a TexAgs post; just call the company and get it corrected.

Speak for yourself

cas8019 said:

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Your only retribution is to track the person down and burn his truck to the ground.

It's the only way to feel better.

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I don't know why you would rule out the recourse of tearing down her own fence.

The notion that the tile guy is equipped to drill 1.5" diameter holes, and not to drill 0.5", suggests that we're out of micropeen territory, and mostly into "disappointingly undersized" realms now

62strat said:

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713nervy said:

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I understand what he did - he did the default, just like your guy did. Unfortunately replacing the entire slab would be pretty significant and unreasonable, from my perspective, because the problem is solvable. It's just an unnecessary fix that wouldn't have been required had they done the work right.

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does this guy still have the waste piece?
If so, then yeh maybe they can fix it to your satisfaction.

But if not, I think you're kinda screwed. Maybe try and find whatever it is you're looking for in a version/model that DOES need that size hole.

Still thinking about this.. this was a 5 second job for this trade. Once he had his drill plugged in and standing there in front of the ctop, I would think you'd relay the details at that point.. Get some painters tape, mark the hole center, write 1/2" on it, whatever, point and say 'right here' and then he moves his drill to that spot with a confirming 'right here?'. That's how it should have gone down.

It sounds like this guy arrived, came inside, you pointed to a spot and verbally said 1/2", walked off, then this guy goes back outside to get his tools, fiddles on his phone, smoke a cigarette, whatever, comes back in, thinks to himself, yeh it was about here.. and one and one half inch? yeh that was it.

so.. then yeh, that was obviously a big mistake on your part. Again, this was such a quick job, you really had no reason to walk away, or to bother with details until he was standing right there with drill in hand ready to go. Not bothering someone for 5 seconds to drill a hole should not be of concern.


if you have the waste piece, let them know you're willing to accept a fix with it, or find a stainless collar or similar to cover the larger hole

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You have said exactly what I have been thinking. For contractors you leave nothing up to interpretation. The other mistake might have been scheduling 2 contractors to deal with at the same time so the focus isn't split between them, I understand it was a quick job but if given the focus it deserved it would have been done correctly.

Call them and ask them to fix the problem they caused. Or you can let them walk away. But you don't give them money without fixing it. And you don't pay more than originally agreed to if they do fix it.

Drawkcab said:

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Have you tried ****ing the guy's wife?

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Or alternatively, saying the jerk store called?

Buy a nicer and larger faucet for the purified water. I did that as the ones provided by the companies are usually cheap POS. Oh, and most will say not to use for RO, but I wouldnt worry about that. Especially if you have a mineral cartridge.

Also, to the people saying that they just bought you a new countertop…. Good luck with that, no way they'll do that. Best case, you'll get your $250 back or not pay.

Drawkcab said:

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Have you tried ****ing the guy's wife?

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You want OP to get an even larger hole?!?

Nah, inch and a half should be ok.

1. The guy doesn't see holes the way straight people do.
2. I have no idea what the solution would be.
3. Put duct tape over the messed-up hole and then sit something on top of it at all times - like a juicer.
He created more problems and I wouldn't pay him.
4. Is it feasible to have them replace a great length of tile at their children expense then pay $250 to cut the hole right and hover over him. Texas Raider grads should stick to delivering pizzas.

What?

UPDATE: The owner called and was kind of a ****** but agreed not to charge. I'm sure he thinks I'm a *****, that's fine. His tone was defensive from the beginning. Here's the conversation.

- HIM: Hi there, I understand that you have a discrepancy with some work that was done on your counter last week?
- ME: Hi, yes I do. I asked for a half inch hole in a specific spot and I have an inch and a half hole in a different spot.
- HIM: Did you mark the spot for him to drill?
- ME: I put my finger in the exact spot on the counter and pointed out that it was aligned with a certain grout line of the tile along the backsplash behind the sink to help him remember.
- HIM: Okay… well, we don't carry a half inch bit, we only carry a 1 inch and 1 3/8th inch.
- ME: (not understanding why he's telling me this) Okay, well I have a bigger hole than what I requested and in a different spot.
- HIM: I'm not saying you don't have a bigger hole than what was requested, I'm just telling you that we don't carry a half inch bit.
- ME: That information was not shared with me when I asked for a half inch hole.
- HIM: What RO system are you installing?
- ME: Aquassentials from Culligan.
- HIM: That faucet will still work with a larger hole.
- ME: We have to add a metal plate to cover most of it, yes.
- HIM: Okayyyy… well, I'm sorry for the inconvenience.
- ME: Okay.
- HIM: I won't charge you for the work, we'll just write it off.
- ME: Okay.
- HIM: Have a good day ::click::

He knows he screwed up and admitted it.

After he said he wouldn't charge for it you say "you screwed up so fix it".

If he says no say "I'll see you in court." Then go file including a lien to replace the counter tops and legal fees. And take him to court.


He's liable for the mistake and he knows it.

Or, eat his mistake and live with it.

The RO system was installed this morning without much issue. The faucet is over about an inch from where it should be and that's going to be a ***** for a plumber who has to do work back there at some point, but it was tight to begin with. The pursuit of a new countertop is not equal to the mistake, IMO.

I am irritated bc he was salty with me about it. So I wasn't nice about it. If he'd called and started with an apology I would've been friendly. I understand that mistakes happen, we are all human. Whatev, dealt with.

713nervy said:

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The RO system was installed this morning without much issue. The faucet is over about an inch from where it should be and that's going to be a ***** for a plumber who has to do work back there at some point, but it was tight to begin with. The pursuit of a new countertop is not equal to the mistake, IMO.

I am irritated bc he was salty with me about it. So I wasn't nice about it. If he'd called and started with an apology I would've been friendly. I understand that mistakes happen, we are all human. Whatev, dealt with.

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"We'll just write it off"

OK, lol..