Logging in and out


Log in on the desktop site

  1. Click the link labeled "Log in" at the top right-hand side of the navigation bar
  2. Type your username and password into the fields
  3. Click "Remember Me" if you want to remain logged in
  4. Click "Log in"

Log in on the mobile site

  1. Tap the menu icon (three horizontal bars at the top left of the screen)
  2. Tap the "Log in" link at the bottom of the menu
  3. Type your username and password into the fields
  4. Tap "Remember Me" if you want to remain logged in
  5. Tap "Log in"

Log out on the desktop site

  1. Roll over the user profile icon next to your username in the navigation bar 
  2. Click "Log out"

Log out on he mobile site

  1. Tap the menu icon (three horizontal bars at the top left of the screen)
  2. Tap the "Log out" link at the bottom of the menu

Troubleshooting

Why do I keep getting logged out?

The most common reason is that you are using private browsing mode on your phone or your browser is blocking cookies. Please read our thread on the technical support forum for help resolving this issue, and if you are still having trouble, feel free to contact us.

Username and/or password not working?

If you have forgotten your password, you can read how to reset it here. If you have forgotten your username or have any other questions, please contact us.
 
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