Android App Feedback and Bug Report

397 Views | 13 Replies | Last: 1 day ago by Aggie71013
ooshwa
How long do you want to ignore this user?
Staff
AG
Hope you enjoy the new Android App. Let us know of any trouble you have or bugs you discover.
flomoAG
How long do you want to ignore this user?
AG
I have been part of the beta testing and have never had a working icon. Still don't after the release. Uninstalled, and reinstalled just to make sure.
ooshwa
How long do you want to ignore this user?
Staff
AG
Phone model and android version?
gman4455
How long do you want to ignore this user?
Staff
AG
I believe this has to do with changing the icon style on your home screen to something besides the default. It appears our app icon doesn't work with alternative styles. We will get this fixed
spieg12
How long do you want to ignore this user?
AG
I can't join in on the fun. Samsung S20+ Android version 13.


gman4455
How long do you want to ignore this user?
Staff
AG
Currently, our minimum supported OS is Android 15. We are looking to expand this quickly
flomoAG
How long do you want to ignore this user?
AG
ooshwa said:

Phone model and android version?

Sorry, should have included that. Pixel 10 pro XL, Android 17
flomoAG
How long do you want to ignore this user?
AG
gman4455 said:

I believe this has to do with changing the icon style on your home screen to something besides the default. It appears our app icon doesn't work with alternative styles. We will get this fixed

Confirmed. Changed from minimal to default and the icon is correct.
bray462
How long do you want to ignore this user?
Do we have to be a subscriber to access the forums on the app?
I get "Unauthorized Content: You don't have permission to access this content. This app feature is available to subscribers only" when I click on any topic.
ooshwa
How long do you want to ignore this user?
Staff
AG
That is correct. Our apps are released as subscriber features:

"As far as access goes, while non-subscribers are able to download the app and read free stories, a TexAgs Basic subscription unlocks the vast majority of the app's functionality, including reading and interacting on the forums. You will need to subscribe or manage your subscription on our website that process is not available within the app."
Aggie71013
How long do you want to ignore this user?
AG
If this is the case, can you disable the prompt every time I get on mobile via the web to download the app? Super annoying if forum access in the app is behind the subscription.
JJ
How long do you want to ignore this user?
AG
I occasionally get this error when I click on an image. Seems somewhat random in that sometimes the images load, others do not.

gman4455
How long do you want to ignore this user?
Staff
AG
Aggie71013 said:

If this is the case, can you disable the prompt every time I get on mobile via the web to download the app? Super annoying if forum access in the app is behind the subscription.

Can you share a screenshot of this? This is likely not something we are directly doing but Google Play/Android instead.
Aggie71013
How long do you want to ignore this user?
AG
Think I resolved it myself. I installed the app and it was trying to redirect me from mobile to the app. Uninstalled the app and the prompts seemed to have stopped.

User error.
Refresh
Page 1 of 1
 
×
subscribe Verify your student status
See Subscription Benefits
Trial only available to users who have never subscribed or participated in a previous trial.