ought1ag said:
My parents had some hail damage and the company out of San Antonio is telling her they can't give her an estimate without knowing what the insurance company quoted her.
I think thats a lie but she claiming all her neighbors are saying the same thing.
Give me a ring at your convenience (Now, if you want, I keep weird hours), I'll explain what they are doing and why. It's legit but they aren't explaining it properly and will ultimately force your folks to a cheaper roofer which won't do them any favors or save them any money.
Ive run into very very few roofers in the field that actually understand how this process works, and as such, they don't explain or educate their homeowners, and then they lose the work or shoot the customer in the foot because they didn't know what they were doing. You can get a quote, and any roofer should provide that, but it's not in your interest to do so in nearly any circumstance. I've done a ton of Ags roofs and am happy to provide free information and advice as I have done for everyone, no strings attached.
The long and short of it is that the insurance price is legit and suitable for your area. The roofer wants to make sure that is the price they get because it provides a profitable amount suitable for the job. However, depending on how the insurance is paid out, the policy, the claim, etc, it may be a split payment or all up front, and depending on how that is, getting a quote will only serve to potentially short sell you on products, or not. Moreover, if they give you a cheap price, the insurance will pay not a single dime over it, so you get a roof that is adequate when they could have gotten the full amount and beefed up the materials for a better install.
My contracts are bulletproof for the customer. Your cost is the deductible, end of story. It's hardwired into the contract. So, once that is signed, I am accepting the price paid by insurance and if it's not good, it's not your problem. It's mine. I can give you a cheap price and 'beat' the insurance companies price, but that's not the business I am in. I am not interested in saving the carrier anything. I am interested in maximizing the product and install for my customer based on what the carrier has provided. Not all roofers operate that way, so you need to check the one you want to use.
As I said above, give me a ring and I'll walk you through it. It costs you nothing, and it may ensure you get what you should be getting. I'm happy to tell you what's what with it and your current roofer, and I don't need a single piece of information from your insurance claim to walk you through it. I live in San Antonio and am familiar with the area and pricing. 281-639-0099
Infinity Roofing - https://linqapp.com/jason_duke --- JasonDuke@InfinityRoofer.com --- https://infinityrooferjason.blogspot.com/