AC guy above said it better but, Installation is the most important part. Many of the major players in AC are issuing a lot of the same parts inside. It's like saying "Ford is better because they have better tires" when all three manufacturers use Michelins. Lol.
Reviews are largely a result of crap installs and not crappy equipment. I've had Daikin, Lennox, Rheem, and Carrier and every single one has lasted well past 10 years with proper maintenance and proper installations. The carrier was 5 when we sold the house so never mind on that one. But it was a fine unit.
For instance, my carrier system wasn't cooling well when it was first installed by my builder. I spec'Ed out a nice system. It sucked because they didn't change defaults on the unit and then they did a crappy job with plenum and ducting. Once that was corrected, it performed…..as designed. Lol.