So, I just received a letter from mortgage lender regarding my recent insurance claim for hail damage to my roof, etc. The letter states I am required to contact them to schedule an inspection after the repairs are complete, at my expense, which they bill me directly for. Is this normal? I've never replaced a roof before or had to take care of major damage so just wondering.

Not sure about you paying for the inspection. Screw those guys. Come refi with me once repairs are complete and you won't put up with that BS!

Deats99 said:

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Not sure about you paying for the inspection. Screw those guys. Come refi with me once repairs are complete and you won't put up with that BS!

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I will add they were not my original lender, but who my loan recently got sold to. I'm not thrilled with it either...

Check your deed. It should outline what happens in the event of an insurance loss. Probably that they have the right to inspect it, but I'd push back that it would be at your expense.

If your roof is paid for and you are not waiting on the bank to endorse a check then I would ignore the letter.
Worse case scenerio is that they charge your loan for an inspection which I would think would be far fetched.

Last year when I got a new roof, they requested an inspection which they paid for but I found out later I really didn't have to do it.....

Who is the lender ?

Some require inspection if the claim is over a certain threshold.


Wells Fargo will make you sign papers saying you will compete the repairs in a certain timeframe and if you don't then they can call your loan.

I've never seen a lienholder require an inspection that you pay for on an insurance claim.

JP76 said:

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Who is the lender ?

Some require inspection if the claim is over a certain threshold.


Wells Fargo will make you sign papers saying you will compete the repairs in a certain timeframe and if you don't then they can call your loan.

I've never seen a lienholder require an inspection that you pay for on an insurance claim.

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Thanks guys. I don't have issues with the inspection, if that is what they want to do. I do take issue with them informing me that they will add the cost to my monthly loan payment, the month following the inspection.

The lender is some company called Mr. Cooper. I know nothing about them, other than my loan was sold to them in December.

Oh, and my insurance already sent me the first check. It was made out just to me and it's already been deposited into my account. It was not made out to the lender as well (as I know often happens).

jtraggie99 said:

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JP76 said:

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Who is the lender ?

Some require inspection if the claim is over a certain threshold.


Wells Fargo will make you sign papers saying you will compete the repairs in a certain timeframe and if you don't then they can call your loan.

I've never seen a lienholder require an inspection that you pay for on an insurance claim.

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Thanks guys. I don't have issues with the inspection, if that is what they want to do. I do take issue with them informing me that they will add the cost to my monthly loan payment, the month following the inspection.

The lender is some company called Mr. Cooper. I know nothing about them, other than my loan was sold to them in December.

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Long story short is yes. They can charge you a fee for performing a roof inspection. The investor (either a GSE or private investor) requires the inspection in order to ensure that the asset they own title to (your house) was repaired back to its former state. Otherwise slummy homeowner deposits large check for repairs, walks away with cash and leaves the loan to go into foreclosure. The investor is now left with an asset that cannot be sold at market value because it wasn't repaired. Investor loses shirt on house, market crisis results.

The investor who owns the title will have a fee limit for that charge (it would be standardized). Now as to your specific property I may or may not be able to answer specific questions if needed.

Mr Cooper does not own your loan they are just servicing it for an investor. The servicer makes only a few hundred dollars per year off of you to service that loan. Your interest payments are going to the investor. It's a fine line. Having to eat the inspection fee would basically remove all profit for the year.

Sorry your roof was damaged. Best of luck.

Weird ideas in this thread. You agreed to certain terms with the original lender, a contract. The folks that purchased that loan inherited the terms of the contract. What does the contract say? There is your answer.

If anyone could purchase home loans on the open market and then impose their own fee schedule for inspections (is your pantry infested with tribbles inspections, $1,000, issued monthly, every month) then no one would buy homes in the United States.

Mr. Cooper sux, So much so that they had to change their name and rebrand from Nationstar Mortgage because they had torched that brand.