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Flash seats eff up - identical tickets

8,063 Views | 38 Replies | Last: 11 yr ago by MaysAggie2015
Mega Lops
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Got to my seats yesterday to find someone already in them. The folks had legit flash seats ticket stubs. The lady in my seat obviously wasn't your normal season ticket holder and I was feeling very generous due to imbibing much pregame cheer. I didn't make an ass out of myself, just told her that we would make room and enjoy the game.

This Also happened to other long time season ticket holders on the row behind me. I didn't get too upset and chalked it up to technical difficulties, but am wondering how the ticket office and flash seats could screw up by allowing two tickets in the same spot to be printed.

Anyone else experience this? Against a team like Lamar it really isn't a big deal but I can imagine going apesh_t on someone for being in my seats for a conference game.

All my tickets are converted paper tickets in flash seats because it's so convenient. It's worked fantastic for the last two years but seems like system is all effed up.
blsag
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They ( administration) completely took out section 100 with new construction. I sit in 101. Three A&M ticket guys came up and had some guy with tickets in section 100, the oldest ticket guy determined that everyone around me was in the wrong section. We quickly corrected him as we had been season ticket holders several years and knew we were in the right place. They left without saying much. Don't know what happened to guy with sec. 100 tickets. He was requesting an upgraded location to a suite when they were walking off.
55-99
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So, you're saying the attendance number was off?!? Too low?

J/k. That stinks. I hope they can get those sorts of things fixed by the next home game.
saw em off
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I had section 119 row 1 seats 1&2. When they printed the tickets, it showed section 119 seats 1 rows 1&2. They told me to sit in the seats shown on the website. Didn't have a problem - just the rows and seats being reversed on the print out.
JonLobb
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considering it was the first game in the stadium with the new seating plan, I'm not surprised this happened. I would have been more surprised if the seating plan and tickets had been updated flawlessly.
MaysAggie2015
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Flashseats fail? Surprise....
Mega Lops
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Bump for the weekday folks. Anyone else get to their seat to find it already occupied with a legit flash seats stub?
tamuags08
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This happened to me. I was in the upper Zone. We purchased our tickets on Flash Seats. Some folks who were season ticket holders showed up, and one of them had the exact same seat as my friend.
Flashdiaz
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sounds messed up and needs to be investigated. Flashseats is making double it's money on these seats.
hillcountryag86
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saw em off is right. The tickets were printed wrong. They reversed the row number and seat number. I had 5 tickets which are on row 25 but, when printed, indicated all 5 seats were number 25!
chipotle
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quote:
Flashseats fail? Surprise....



Link us your fail of a ticket scalping website.
Pro Ag
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I would contact someone via email as well, just in case no one that is affiliated with the ticket office sees this.
fishinaggiegirl
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This happened to the people next to me. Flash seats had the row and the seat numbers reversed.
Kate Beckett
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Had the same thing happen to the people next to us in the upper SEZ. I felt bad because it was just a bad situation all around.
Illustrious Potentate
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Remind me not to get in 3rd Coast's seat, through no fault of my own. I wouldn't want him going ape sh_t on me.
Mega Lops
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I converted my paper tickets to Flash Seats on 8/27. Just logged in and verified there were no seats for sale or any record of sold tickets under my profile. Again, not a huge deal since it was just Lamar. But now I want to know how in the hell Flash Seats sold my tickets to someone else.

quote:
Flash seats had the row and the seat numbers reversed.


If this is the case, this a "real black eye for the administration"

saw em off
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Response from FS customer service:

quote:
Thank you for your email.

We apologize for the inconvenience. In order to play this season at Kyle Field (during the renovation) the 12th Man Foundation is taking on some extraordinary challenges that could result in some inconveniences. The 12th Man Foundation asks for your patience during this time.

Please contact the 12th Man Foundation Ticket Center at 1-888-826-1284 for questions or concerns.

Flash Seats

How is the 12th Man Foundation responsible for what printed out from FS?
JonLobb
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quote:
Response from FS customer service:

quote:
Thank you for your email.

We apologize for the inconvenience. In order to play this season at Kyle Field (during the renovation) the 12th Man Foundation is taking on some extraordinary challenges that could result in some inconveniences. The 12th Man Foundation asks for your patience during this time.

Please contact the 12th Man Foundation Ticket Center at 1-888-826-1284 for questions or concerns.

Flash Seats

How is the 12th Man Foundation responsible for what printed out from FS?

my guess would be they get tickets from 12th Man Foundation by ID number, and the foundation sent them tickets with the same seats, but different IDs. Making this the foundation's fault, not Flash Seats.

just a guess.
chizadbot
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They told me the row and seats were printed in reverse. My two tix said row 38 seat 5 and row 39 seat 5 instead of row 5 seats 38,39.
VanZandt92
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Damn. Who is running this show? If that happened at an Insane Clown Posse show.... Oh wait people are all on the floor fighting at those shows
Meximan
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This is no mundane detail! (NSFW, foul language)
whoop2217
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My row and seat were switched as well
Bunk Moreland
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12th man foundation issue. Not surprised.
DTrain
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Give the TMF a little room on this. Y'all remember the Noel Devine story at all??
PikesPeakAg
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No surprise. Exactly why I have paper tickets. NW entry was giant snafu as well.
RXAggie02
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Entry into the game was def. a huge snafu!

On the flash seats, it's surprising the scan codes for "multiple" sets of tickets didn't show up at the gate where someone says "these tickets have been used, sorry no readmittance!"
EVA3
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quote:
Entry into the game was def. a huge snafu!


Oh no! Hope you were able to get to your seats before kickoff!
Mega Lops
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That's incredibly effed up to suggest the tragic death of a valued twelfth man foundation employee is the cause of crappy, buggy programming in flash seats. That might be the most callous post and worst straw man argument I have ever seen on this site.
quote:
Give the TMF a little room on this. Y'all remember the Noel Devine story at all??
ColoradoMooseHerd
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I think he was trying to imply that a new person might have been doing the tickets because of the tragedy and the new person may have screwed it up because of lack of experience. I don't think anybody was trying to blame the departed.
Mega Lops
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No it was incredibly dumb to tie that tragedy to the ticketing system allowing duplicate tickets to get printed. Very poor form.
tamuags08
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quote:
On the flash seats, it's surprising the scan codes for "multiple" sets of tickets didn't show up at the gate where someone says "these tickets
have been used, sorry no readmittance!"

In my case, it would have been the season ticket holder that got that message, not me. We got to the game about half an hour before they did.
Sid Farkas
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I just bought 14 tickets for Mizzou...decided against flash seats due to several children and old (technically unsophisticated) people being in our group...I envisioned all sorts of confusion and delay for us and other folks as we try to enter the stadium together at an overcrowded gate...or worse, trying to forward electronic tickets to people who couldn't figure out how to use them...I spent the extra dough and ordered paper tix which arrived < 1 week later.

I figured flash seats would be great for me and a maybe a small group of people who can handle the slightly technical situation. However I may keep ordering paper tix after reading about the chaos experienced by others...(hoping that my seats havent also been sold to someone else via flash seats)

...a real black eye for...
AggieNiebs
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quote:
They ( administration) completely took out section 100 with new construction. I sit in 101. Three A&M ticket guys came up and had some guy with tickets in section 100, the oldest ticket guy determined that everyone around me was in the wrong section. We quickly corrected him as we had been season ticket holders several years and knew we were in the right place. They left without saying much. Don't know what happened to guy with sec. 100 tickets. He was requesting an upgraded location to a suite when they were walking off.
Sounds to me like someone printed fake tickets with the intention of trying to get a free suite. And if you dont think their are people out there who go out of their way to try to get free **** then you are kidding yourself
oldcrow91
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flashseats worked fine. of course I knew the printed stub was wrong. the usher told me of the problem also.
BQ84 -ORP
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Sounds like FS used the same program to print the tickets with reversed seats and rows just like the scores on the Gigatron.
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