Security system recommendations

CoachRTM

Joined: Apr 13, 2015

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3:12p, 11/11/24

AG

We have ADT's "old" system which is on the fritz, and their customer service has been awful when it comes to updating to the new stuff.

Does anyone have a recommendation on a different company to switch to? (We're located in the Heights)

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CowtownAg06

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3:29p, 11/11/24

AG

Smith Thompson. Great service and good price.

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KDubAg

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4:09p, 11/11/24

AG

Smith Thompson or SimpliSafe.

I had ST at my last house and went with SimpliSafe in our current home. I would be happy with both. SimpliSafe is all wireless and easy to install yourself. Add devices anytime.

MooreTrucker

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5:34p, 11/11/24

AG

We went fro Vivint to Simplisafe and it's been great. No technicians to deal with, and very little if any problems with it.

shihitemuslim

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8:57p, 11/11/24

AG

Home Security Systems is family owned. Use the same software that alert 360 uses. Has a monitoring service that is local so you aren't hearing from someone in a different county. The owner comes and inspects the house to provide recommendations.
We use alert 360 before this and they cut too many corners

htxag09

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In reply to shihitemuslim • 9:48p, 11/11/24

AG

What's the price compared to alert 360?

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Diggity

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In reply to htxag09 • 10:40p, 11/11/24

AG

They're based on the Alarm.com

Not sure what the operator he's talking about charges, but mine is called Surety.

I think I pay $17/month. It would be $5 more to add professional monitoring but I passed on that.

Equipment is extra.