I've tried calling a handful of appliance repair places and nobody seems to be willing to waste their time on my KitchenAid mixer. I just want to drop it off somewhere preferably on the North side of the metroplex.
In case you still have a warranty, Kitchenaid will send you a shipping kit that you can mail yours into their factory for repair, and you will receive a discount for shipping with Fedex.
A appliance repair place is probably not what you want. You need a fixit place. That said the KitchenAid mixer is well known in the diy community and there are parts available and lots of YouTube videos. One that has a store that sells upgraded parts and even mail in repairs is mrmixer. I expect you or someone who is handy and not grease adverse would have no trouble after watching a few videos.
Our KitchenAid needed repair and, after speaking with KitchenAid directly, they said the only authorized repair shop in DFW is Fort Worth Shaver & Appliance. We used them and had a fine experience.
(817) 335-9970 4234 W Vickery Blvd Fort Worth TX 76107