Just got my 2nd bill from Cirro, and since it looked high, I went back and compared it to my TXU bill. For this past month, my TXU bill would've been about $20 less. Cirro has a lower kwh rate, but their pass through charges make it more expensive.
I discussed this with a Cirro energy rep, and she explained to me twice that I was actually paying a lower kwh rate, at which point I told her (twice) that the bottom line was lower with TXU. She said there was nothing they could do about that. I asked her what she would do if she were in my position and she stated "I don't know about that..." (thought that was funny...)
Just want to forewarn people who may consider a deviation from TXU. I imagine it's a matter of timing with what ever rate you may lock in sometimes, but the grass isn't always greener....
I discussed this with a Cirro energy rep, and she explained to me twice that I was actually paying a lower kwh rate, at which point I told her (twice) that the bottom line was lower with TXU. She said there was nothing they could do about that. I asked her what she would do if she were in my position and she stated "I don't know about that..." (thought that was funny...)
Just want to forewarn people who may consider a deviation from TXU. I imagine it's a matter of timing with what ever rate you may lock in sometimes, but the grass isn't always greener....