When my (elderly) Mom and Dad needed their auto glass changed out a couple years ago and they got lost and turned around looking for his place, David left the shop to find them where they were and lead them to his shop.
Never go anywhere else but David's if you need Auto glass done.
I've had good experiences with Safelite. For my older vehicles, they've come to my house for replacement. For a newer vehicle that has cameras/sensors, I had to take it to their shop on S College for replacement so they could recalibrate the sensors. They always handled the insurance claims themselves. No out of pocket costs.