They do good work. I had some of their ceramic tint done last year and they did a great job and it really does cut heat.
I also had a new car ceramic coated at the same time with their 7 year coating. I think they did a good job on the install and it was really nice for about 9 months. After that, you can definitely tell where it's gone on certain parts of the door panels, back hatch, etc. I took it to them for the annual $200 "ceramic boost" and told them that it seemed to be very spotty. They said the annual boost would fix that. It did not. I haven't gone back to them to push the issue but I did expect a $1,000 ceramic coating job to last more than a year.