Went there for lunch and was really impressed. My wife chose one that had a choice of beef or chicken and my wife wanted chicken. However, when the guy brought our order to the table, the potato had been made with beef. When my wife saw that it was beef, the guy asked if something was wrong and she told him that she actually wanted chicken, but honestly wasn't sure if she had stated that when she ordered. The guy said "no problem", took it back and was back in less than three minutes with what my wife wanted. Not only did he not act "put out", but insisted on making the type that my wife had wanted in the first place.

Turns out that "the guy" was the owner and we chatted with him for a few minutes.
That's good customer service and we are going to make that a regular place for our lunch date days.




[This message has been edited by Stupe (edited 3/1/2012 4:33p).]

Are they as good as Sonic tots?








J/K

Paul and Lynsey Dorsett are good people!

Sponsor Message: Advanced Security Concepts | Reliable security by dependable people at an affordable price | david1@advancedsec.com | 979-690-8516

Great post! We used to frequent that Potato Shack all the time and had delivery 1 or 2 times a week. They were always superb and any time there was an issue they were quick to correct it!

Now I miss them and am craving a potato. Low carb diets can kinda suck.

Just picked up dinner last Friday.....fantastic! My daughters take dance at their other business, Expressions. They are fantastic people!

Love Potato Shack for lunch....my fav is the veggie potato. Nice kids work in there too.

[This message has been edited by SpudAg96 (edited 10/26/2012 4:34p).]

We eat there alot, never any complaints!

Ugh, now y'all have me wanting a chicken fried steak tater. I'll have to go this weekend.

GBA98 best one they have, double meat!!

Potato Shack on Wellborn is one of our favorite places. We were just there the other night for a fundraiser for the new College Statoin High School and they were doing a very good job of keeping up with things, in spite of the fact that the place was packed. Big thumbs up from my family.

ZTGA

Csagyo: I always get double meat on any of them. I might have to see about getting some extra gravy on the side as well. Hopefully can get by there this weekend, if not, next week for lunch!

Paul is a real good guy. Not suprised you had this experience.

Love me some tater shack on wellborn!

Love Potato Shack on Welborn. Always had great service!

Had a hot wing potato Saturday after a long hiatus. Still awesome!