Went there for lunch and was really impressed. My wife chose one that had a choice of beef or chicken and my wife wanted chicken. However, when the guy brought our order to the table, the potato had been made with beef. When my wife saw that it was beef, the guy asked if something was wrong and she told him that she actually wanted chicken, but honestly wasn't sure if she had stated that when she ordered. The guy said "no problem", took it back and was back in less than three minutes with what my wife wanted. Not only did he not act "put out", but insisted on making the type that my wife had wanted in the first place.
Turns out that "the guy" was the owner and we chatted with him for a few minutes.
That's good customer service and we are going to make that a regular place for our lunch date days.
[This message has been edited by Stupe (edited 3/1/2012 4:33p).]
Turns out that "the guy" was the owner and we chatted with him for a few minutes.
That's good customer service and we are going to make that a regular place for our lunch date days.
[This message has been edited by Stupe (edited 3/1/2012 4:33p).]