I recently took a pair of high heel boots in for new heel caps. They put a diferent style cap on each boot. Like the other poster said, I'll go to Victor's next time.
I use Victor's. They have replaced soles and stretched 1 pair of my boots for me and I have never had a problem. Also, if they stretch your boots and for whatever reason they need to be redone or stretched further, they said it would be free.
i took 'em to Victors. Cost about $9.50 and was told if they needed to be stretched more, they would do it at no cost. Better to start low and go slow. I immediately put my boots on and they're feeling great. Will definitely go back the next time I have shoe repairs!