I've got a utility easement through my back yard with power lines and other pole mounted utilities. Long story short, a big bundle of fiber optic cable fell off the poles and is laying across the back yard. I've had two cable guys come out, look at the line and basically say "oh, this is a big line, we will tell "construction" to come fix it." This results in them closing their ticket and the process seemingly comes to an end. I'm in week 2 of this and getting close to chopping it with a weed eater to see if that gets somebody to give a damn about it! Anybody know how to get in touch with this mythical construction department?