Salute The Marines said:
I have a Big Box store John Deere and it's been a problem free workhouse for 6 years now.
I bought a "big box" version of a John Deere from the real John Deere dealer many years ago. Like about 10 years ago or more. Went to school with one of the owning family members of the dealer, so was more than comfortable with who I was discussing the pros/cons of the "big box versions" vs the actual "real JD" mowers. This was a lawn tractor style for reference.
They took time to point out the differences and pros of the nicer heavier duty JD mowers as any dealer would. Then pointed out why the "big box" version got a bad rep, which according to them was unnecessarily so for the average home owner. Since I knew them to an extent, it all was more like a big sit around and visit most of which was after hours and talking, but discussing mowers. When it got down to it, here is what it boiled down to.....
I have a little over a half acre yard, 95% of which is St. Agustine grass. It is mostly level, with no really large inclines/declines, or rough terrain, and no trailers to pull around the yard with loads of dirt, or anything other than just regular mowing. They knew I keep things maintained well. Based on all that, they told me to expect this machine to more than meet my expectations, which it has. They could have possibly swayed me as looking at the heavier duty models made the OB in me "oohh and awe", but when it got down to it I needed to cut grass.
The mower has served me well, and has performed to my expectations based on our discussions and then some. Is it the best? Of course not. Does it fit my needs and perform as expected for my situation. Of course. Maintenance is key though.