quote:
In my company's experience, when all of our software developers had MBPs, they required service just as often as our Dell Latitude models.
I know that the IT guys at my institution (10k+ employees) report that the Macs that people have require much less maint than the PCs.
In my personal experience, my macs have been extremely reliable. I am not an IT guy and don't know most of the stuff you nerds know. But I can do basic repairs and did tear down and rebuild my PC in college. So better than average mouth breather.
My Mac computer history:
2001 G3 iBook
2006 15" MBP 1.83 intel (first intel mac)
2009 15" MBP 2.53 Duo Core 2 MBP
2010 iMac Quad-Core
2011 17" MBP Quad-Core
2012 New iPad
Plus a few assorted iPods. Never had an iPhone.
Problems:
iMac's POS Seagate HD died. Was able to recover info and replaced it with bigger WD Black Caviar drive myself.
2006 MBP battery died.
2001 power input died.
That it is. All user replaceable. Well, the iMac was kind of a pain but I replaced it anyway.
On the 2009 MBP (my primary computer) I did take out the original 5400 500gig HD and replaced it with a 240SSD and took out the DVDburner and replaced it with a 750GIG WD Black 7200. The old HD still works, but I don't use it for anything other than a dupe backup drive.
My 2006 MBP still works flawlessly and we still have it around the house, although it could use a new battery. It is a little slow now, but that is probably because I am used to computers that are a half decade newer.
Considering the tens of thousands of hours of use these computers have provided, the two minor repair problems that cost me less than $200 to fix probably isn't worth noting. And I am not easy on my computer. This 2009 MBP that is my workhorse is what I use to transmit images from the field. So it is with me in the dugout of baseball games, on the field at football games, etc. It is constantly getting batted around, dirt and grass in it, etc.