So... typical comcast...
Went to get a regular HD cable box so I could finally have the glory of HD channels. I brought it home and it says "Your EXPLORER settop is NOT AUTHORIZED for use. Please call......"
I called them and they were able to send a signal to reset the box and it turned off and it still shows the same screen. They said I either have to go replace the box or to have a technician come to me in a few days. Is there anything I can do because google is not prevailing, or am I SOL and I have to go wait in the mile long comcast line at the store?
Its the Cisco RNG150N btw.
[This message has been edited by tv1113 (edited 8/10/2012 11:29a).]
Went to get a regular HD cable box so I could finally have the glory of HD channels. I brought it home and it says "Your EXPLORER settop is NOT AUTHORIZED for use. Please call......"
I called them and they were able to send a signal to reset the box and it turned off and it still shows the same screen. They said I either have to go replace the box or to have a technician come to me in a few days. Is there anything I can do because google is not prevailing, or am I SOL and I have to go wait in the mile long comcast line at the store?
Its the Cisco RNG150N btw.
[This message has been edited by tv1113 (edited 8/10/2012 11:29a).]