TexAgs:

I own a Panasonic HDC-TM900K camcorder that I use for capturing family videos.

I record everything at the highest possible format (1080/60p) and the files are saved as .M2TS.

I am successfully able to view & hear the content when I play it back with the default Panasonic software (HD Writer AE 3.0), Windows Media Player, or Adobe Premiere Elements 10.

My problem occurs when I try editing my video footage in a more powerful application (After Effects CS6 or Adobe Premiere CS6).

I can view the video footage but lose the audio.

Any suggestions?


Thanks

Sounds like a codec issue. What I find strange is that it works in Elements but not CS6. Here's a link that might be helpful:

http://forums.adobe.com/message/4581775

quote:

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Just following up with what we know so far about this:

It appears that these various failures with AC3 audio and MPEG-based video formats are related to a common cause: These codecs are unlocked for use by the activation system, which can fail for a few different reasons. The best way to restore the use of these codecs---which works in many but not all cases---is to manually deactivate your CS6 software (Help > Deactivate), then quit and restart your CS6 software, and then restart and re-activate, then create a new project and a new sequence.

If this doesn't get your activation back into the right state, we can try some other things. The experts on the activation system hang out on this forum:
http://forums.adobe.com/community/download_install_setup
... so you may get better help regarding activation issues there.

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Seems like it is not just you anyway.