for the trivia folks: in american (i.e. new world) spanish, "ll" is generally pronounced like english "y", "j", or the "zs" in zsa zsa gabor. in spain, however, they pronounce it differently. try putting your tongue up against the roof of your mouth, kind of like you're going to make the "k" sound in keep. then make an "l" sound. it sounds a lot like a "y" or maybe "ly" sound, so it's hard to differentiate between them.