I beg to differ...
FSI was an unknown gem my wife and I stumbled upon after moving into our new home in Creek Meadows. We were looking for a furniture store that had good quality furniture at a reasonable price. I realize reasonable is relative to one's budget but for us we found it to be the most economical for the quality we were looking for. We looked at several places and talked to several sales reps In BCS and Houston including Star, Ashley, Bassett, Ethan Allen, Unfinished Furniture in Bryan and several other places online before coming back to FSI. All of their furniture is 25% off the sticker price and if you bring in their monthly coupon from the Insite Brazos magazine, you will get an additional 10% Off. Shipping is a flat $65 in town, regardless of how much you buy and they deliver within 5-10 days depending on location.
Now to address the comment about the staff...the first time I walked in I was wearing basketball shorts, a backwards cap, slides and a marvel tee shirt (my typical weekend wear), and was greeted by one of the sweatest ladies I think I've ever met (Diane). She was not only very welcoming, she was informative, helpful and guided us through the entire store showing us everything we were interested in seeing while giving us the run down on their business and pricing model. Additionally, she helped us measure several pieces and even offered suggestions of what might pair nicely with our particular taste. Furthermore, she was considerate of our time and gave my wife and I ample time to have private conversations and browse without feeling pressured to buy. When we returned the second time, Diane was not there but she had been kind enough to leave a list of the items we were interested in with one of the other employees, Stacy, who was just as pleasant and helpful. Moreover, we had several encounters with a number of the other staff, including a few of the guys working in their warehouse (less than a mile down the road...yes, we were escorted to their warehouse to look at a piece that wasn't on the showroom floor) and every single person we spoke with was friendly and accommodating in every way.
We ended up spending quite a bit of time looking through the store and making return visits before ultimately deciding on living room, dining room and bedroom furniture for our new home and I couldn't be more pleased. All of the furniture is unique, well crafted and of the highest quality materials and craftsmanship. I would put them on par with Louis Shanks but at a much better price without the reseller markup. Since they are the manufacturer, they can give the 25% discount on all their Furniture and customers who know about them reap the benefit. I will be hard pressed to buy furniture from any place else, and recently went back to get a few more pieces to complete the furnishing of our home.
I say all of this to say I was pretty disappointed in just about every other Furntiture option in town and only Bassett came close to meeting our needs, but again, at a higher price. If you haven't checked them out, stop by Furniture Source International and their huge showroom floor.