Could not make it but heard that the crowds were excellent. Anyone want to offer a review?
quote:Yeah, that failed miserably. My SO and I waited in line 15 minutes for will-call pickup. There seemed to be one trained person working the booth and a "helper" who had no idea what she was doing. She didn't have any equipment to scan the QR code we had on my phone. In the end we showed her the email that served as a receipt. What was to keep us from forwarding that on to several of our friends and getting in them in for free? Alas, she gave us double what we were supposed to receive (we paid for one of each commemorative glass, two dinners, and 10 tokens). I shouldn't have to point out her error and give back the excess. I also shouldn't have had to wait in line with the same people that didn't plan ahead and wanted to buy their tickets last-minute; what's the point in buying in advance if I'm treated like someone who didn't choose to buy in advance (and don't say $$$ -- the online pricing came out to less than $1 cheaper after you factor in the online processing fee)?
the last thing we wanted were long lines at the ticket booths
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First time I went and enjoyed it. I was there Sunday and the crowds were actually very sparse, at least early in the day. The cloud cover and breeze helped mitigate the heat a lot. Was impressed more with the craft beer tent then the wine tent, but did find a few very good TX wines I knew nothing about. Mainly went to support my buds in Hazy Ray. All in all a good time and would go back for sure.
quote:Cool. I didn't know tickets were cheaper before labor day. That's good to know for next year.
AggieBarstool - thanks for your comments. We've already thought of a few solutions for the ticket booth issues and will continue to work on that. I think the improvements will be noticed next year! We offered a deeper discount prior to Labor Day - all tickets for steak and wine/craft beer tastings were $20, plus the convenience fee. As someone mentioned earlier, those convenience fees are pesky. They add up when dealing with the volume of purchases for an event this large.
We will also look carefully at the suggestions for craft beer breweries and wine tent placement. The city previously had the wine tents scattered throughout the festival. Based on feedback and research from other festivals, we moved to the one large tent last year.
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We welcome your comments! We want to continue to make Texas Reds one of the top festivals in the state of Texas.
quote:For Pete's sake, AB, if y'all don't consume any local media, don't notice billboards and radio/TV/newspaper ads, can you really complain about being uninformed? Good grief.
Just a thought -- as someone who doesn't consume local media (no radio or newspaper and very little TV), I literally had no idea Reds was coming up. It took a colleague mentioning it before I checked out tickets for myself. I don't know how (if?) you can address this market segment, but people like me exist in greater number than you perhaps are thinking. Just a thought.
quote:No, but at the same time, the event organizers can't complain about the potential revenue lost because they didn't advertise to a younger, more tech savvy generation that choose to avoid garbage media.quote:For Pete's sake, AB, if y'all don't consume any local media, don't notice billboards and radio/TV/newspaper ads, can you really complain about being uninformed? Good grief.
Just a thought -- as someone who doesn't consume local media (no radio or newspaper and very little TV), I literally had no idea Reds was coming up. It took a colleague mentioning it before I checked out tickets for myself. I don't know how (if?) you can address this market segment, but people like me exist in greater number than you perhaps are thinking. Just a thought.
quote:Where?quote:No, but at the same time, the event organizers can't complain about the potential revenue lost because they didn't advertise to a younger, more tech savvy generation that choose to avoid garbage media.quote:For Pete's sake, AB, if y'all don't consume any local media, don't notice billboards and radio/TV/newspaper ads, can you really complain about being uninformed? Good grief.
Just a thought -- as someone who doesn't consume local media (no radio or newspaper and very little TV), I literally had no idea Reds was coming up. It took a colleague mentioning it before I checked out tickets for myself. I don't know how (if?) you can address this market segment, but people like me exist in greater number than you perhaps are thinking. Just a thought.
quote:We talk about it every year.
Texags